Front Office Executive

Rapid Works; Bengaluru; On-site; INR 240,000 - 300,000; Full time

Job summary

Rapid Works in Bengaluru is seeking a friendly receptionist to greet visitors, answer calls, route inquiries to the right departments, and manage appointment scheduling while keeping the front desk tidy and welcoming. In addition to front desk duties you will provide light administrative support, coordinate with teams to ensure smooth operations, and maintain visitor logs and basic records.

Fluency in Hindi, English and Kannada is preferred, with rotational shifts required to align with business

Qualifications

• Experience as receptionist or customer-facing role preferred.
• Excellent communication skills.
• Proficiency in MS Office and Google Sheets.
• Professional appearance and demeanor.
• Willingness to work in rotational shifts.
• Fluency in Hindi, English and Kannada.

Responsibilities

• Front Desk Management: Greet and assist visitors professionally, handle incoming calls, redirect to departments and take messages, manage appointment scheduling and visitor logs.
• Administrative Support: Maintain records, handle correspondence, manage front desk supplies, coordinate with other departments for smooth operations.
• Customer Service: Address visitor inquiries and provide information, ensure a welcoming and organized reception area.

Skills

Communication skills

Customer service

Front desk management

Hindi

English

Kannada

Tools

MS Office

Google Sheets

Email

Job description

Job Responsibilities

• Front Desk Management: Greet and assist visitors in a professional and courteous manner. Handling incoming calls, redirecting them to the appropriate departments, and taking messages when necessary. Managing appointment scheduling and maintaining a visitor log.
• Administrative Support: Maintaining records, handling correspondence, and managing office supplies at the front desk. Coordinating with other departments for smooth operations.
• Customer Service: Addressing visitor inquiries and providing necessary information. Ensuring a welcoming and organized reception area.

Requirements

• Prior experience as a receptionist or in a customer-facing role is preferred.
• Excellent communication and interpersonal skills.
• Proficiency in basic computer operations (MS Office, Google Sheets, Email).
• Professional appearance and pleasant demeanor.
• Willingness to work in rotational shifts as per business needs.
• Languages - Fluent in Hindi, English, and Kannada.