Executive Assistant To General Manager

Ihg; Panchkula; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

IHG is seeking an Executive Assistant to the General Manager to provide high-level administrative, coordination, and communication support. You will act as a key liaison between the GM, hotel leadership, owners, and external stakeholders, ensuring confidential and efficient day-to-day operations.

Your responsibilities include coordinating meetings, preparing reports, managing calendars and travel, handling guest VIP arrangements, and maintaining records.

Responsabilidades

• Act as a trusted point of contact between the General Manager and department heads.
• Coordinate meetings, leadership briefings, and executive communications.
• Prepare minutes, track decisions, and ensure timely closure of action items.
• Coordinate audits, compliance documentation, and owner/operator communications.
• Support budgets, invoices, and expense tracking for the Executive Office.
• Maintain calendars, travel arrangements, and meeting agendas for the GM.
• Represent the Executive Office professionally when interacting with guests and stakeholders.

Descripción del empleo

What is the job? As Executive Assistant to the General Manager, you will provide high-level administrative, coordination, and communication support to the General Manager. You will act as a key liaison between the GM, hotel leadership, owners, and external stakeholders, ensuring smooth day-to-day executive operations, confidentiality, and effective follow-up on priorities. Your day to day

People

• Act as a trusted point of contact between the General Manager and department heads.
• Coordinate meetings, leadership briefings, and executive communications.
• Support internal communication flow and follow-ups on action items.
• Maintain discretion and confidentiality in all people-related and business matters.
• Assist in organizing leadership events, town halls, and executive meetings.

Guest Experience

• Support the General Manager in delivering exceptional guest experiences through effective coordination.
• Handle guest correspondence, VIP arrangements, and special requests on behalf of the GM.
• Ensure prompt follow-up on guest feedback and escalations.
• Represent the Executive Office professionally when interacting with guests and stakeholders.

Financial

• Assist in preparation of reports, presentations, and financial summaries for the GM.
• Coordinate approvals, invoices, contracts, and expense tracking for the Executive Office.
• Support budget tracking and cost control initiatives within the Executive Office.
• Maintain accurate records and documentation.

Responsible Business

• Maintain calendars, schedules, travel arrangements, and meeting agendas for the General Manager.
• Prepare minutes of meetings, track decisions, and ensure timely closure of action items.
• Coordinate audits, compliance documentation, and owner/operator communications.
• Support sustainability, safety, and compliance initiatives through documentation and follow-up.
• Perform other duties as assigned and support the GM during emergencies or critical situations.