Executive Assistant

MKU; Kanpur; On-site; INR 450,000 - 650,000; Full time

Job summary

MKU is seeking an organized Executive Assistant in Kanpur to support the Director with calendar management, meeting coordination, and confidential correspondence. You will liaise with customers, partners, and internal teams, ensuring schedules run smoothly and agendas are prepared in advance.

In addition, you will maintain the CRM, track sales activities, prepare reports, and coordinate exhibition participation, while providing comprehensive executive support and keeping information secure.

Qualifications

• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Working knowledge of CRM systems and sales reporting.
• Strong coordination, follow-up, and stakeholder management skills.
• Ability to manage multiple priorities and work under tight deadlines.
• Attention to detail, problem-solving ability, and professional conduct.
• Ability to handle confidential business information.

Responsibilities

• Calendar & Meeting Management: Manage the Directors calendar, schedule meetings, and coordinate appointments with customers, channel partners, vendors, and other business stakeholders.
• Sales Coordination & Reporting: Coordinate with sales team members to ensure timely submission of sales reports, business updates, and other required information to the Director.
• CRM Management & Follow-ups: Maintain and update CRM records to ensure accurate information on customers, channel partners, business opportunities, and follow-up activities.
• Communication & Correspondence: Draft emails, letters, meeting notes, and other business communications as per the Directors instructions.
• Exhibition & Business Development Coordination: Plan and coordinate the Directors meetings and appointments during exhibitions, trade fairs, and other business events.
• Internal Coordination & Task Tracking: Coordinate with sales, marketing, technical, and other internal teams to obtain updates on tasks and business activities as directed by the Director.
• General Executive Assistance: Provide administrative and coordination support to the Director for day-to-day business activities.

Skills

Organizational skills

Time-management

Verbal & written communication

CRM systems & sales reporting

Coordination & stakeholder management

Manage multiple priorities

Attention to detail & problem solving

Confidential information handling

Tools

MS Office Suite

Job description

Key Responsibility Areas

1.Calendar & Meeting Management

• Manage the Directors calendar, schedule meetings, and coordinate appointments with customers, channel partners, vendors, and other business stakeholders.
• Arrange internal and external meetings at the office, customer premises, or other business locations.
• Confirm meeting agendas, participants, and required preparations in advance.
• Track action points and follow up with concerned individuals for timely closure of tasks assigned during meetings.

2. Sales Coordination & Reporting

• Coordinate with sales team members to ensure timely submission of sales reports, business updates, and other required information to the Director.
• Track sales activities, targets, business opportunities, and pending actions as required.
• Prepare sales summaries, status reports, and other reports as per the Directors requirements.
• Follow up with internal teams to obtain updates on ongoing sales activities and business priorities.

3. CRM Management & Follow-ups

• Maintain and update CRM records to ensure accurate information on customers, channel partners, business opportunities, and follow-up activities.
• Monitor CRM tasks, due dates, and pending actions and follow up with the concerned team members for timely updates.
• Track customer interactions, meeting outcomes, and next steps to ensure continuity in sales activities.

4. Communication & Correspondence

• Draft emails, letters, meeting notes, and other business communications as per the Directors instructions.
• Coordinate communication between the Director and internal teams, customers, channel partners, vendors, and business associates.
• Ensure timely follow-ups on important communications and pending business matters.

5. Exhibition & Business Development Coordination

• Plan and coordinate the Directors meetings and appointments during exhibitions, trade fairs, and other business events.
• Coordinate with relevant teams for meeting schedules, customer interactions, and business requirements during exhibitions.
• Ensure timely entry and updating of customer and business contact details collected during exhibitions.
• Arrange post-exhibition meetings with internal sales, marketing, and technical teams to review leads, discuss opportunities, and plan follow-up actions.

6. Internal Coordination & Task Tracking

• Coordinate with sales, marketing, technical, and other internal teams to obtain updates on tasks and business activities as directed by the Director.
• Monitor progress against assigned action points and highlight delays or pending matters.
• Ensure timely sharing of relevant updates, reports, and information with the Director.
• Maintain records of meetings, decisions, action items, and follow-up status.

7. General Executive Assistance

• Provide administrative and coordination support to the Director for day-to-day business activities.
• Handle business information and correspondence with discretion and confidentiality.
• Prioritize tasks based on urgency and business requirements and ensure timely completion.

Knowledge and Skills Required

• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in MS Office, particularly Excel, Word, and PowerPoint.
• Working knowledge of CRM systems and sales reporting.
• Strong coordination, follow-up, and stakeholder management skills.
• Ability to manage multiple priorities and work under tight deadlines.
• Attention to detail, problem-solving ability, and professional conduct.
• Ability to handle confidential business information.