IP PRE

Nextenti Tech Private Limited; Hyderabad; On-site; INR 200,000 - 320,000; Full time

Job summary

Nextenti Tech Private Limited in Hyderabad is seeking a Front Office Executive to greet patients, manage check-ins/outs, and coordinate appointment scheduling in a busy healthcare setting.

You will handle phone inquiries, maintain confidential records, assist with billing, and collaborate with clinical and administrative staff to ensure smooth workflow. A Bachlors degree is required.

Qualifications

• Bachlors degree is required.

Responsibilities

• Greet and assist patients and visitors at the front office, ensuring a welcoming and professional atmosphere.
• Manage patient check-ins and check-outs efficiently, ensuring all necessary paperwork is completed accurately.
• Coordinate appointment scheduling and maintain an organized calendar for the department.
• Handle telephone inquiries, providing information and directing calls to the appropriate personnel.
• Maintain patient records and ensure confidentiality of sensitive information.
• Collaborate with clinical and administrative staff to ensure smooth workflow within the department.
• Assist with billing processes and payment collection, ensuring accurate and timely transactions.
• Support emergency situations by directing patients to appropriate emergency care and contacting relevant personnel immediately.

Skills

Customer Service Excellence

Time Management

Multi-tasking Abilities

Crisis Management

Patient Interaction

Attention to Detail

Problem Solving

Effective Communication

Specialization

Front Office

Education

Bachlors degree

Job description

Job Description

• Greet and assist patients and visitors at the front office, ensuring a welcoming and professional atmosphere.
• Manage patient check-ins and check-outs efficiently, ensuring all necessary paperwork is completed accurately.
• Coordinate appointment scheduling and maintain an organized calendar for the department.
• Handle telephone inquiries, providing information and directing calls to the appropriate personnel.
• Maintain patient records and ensure confidentiality of sensitive information.
• Collaborate with clinical and administrative staff to ensure smooth workflow within the department.
• Assist with billing processes and payment collection, ensuring accurate and timely transactions.
• Support emergency situations by directing patients to appropriate emergency care and contacting relevant personnel immediately.

Location

Hitechcity, Hyderabad, Telangana, India 500084

Qualification

Bachlors degree

Department

General

Skills

• Customer Service Excellence
• Time Management
• Multi-tasking Abilities
• Crisis Management
• Patient Interaction
• Attention to Detail
• Problem Solving
• Effective Communication
• Specialization
• Front Office