Front Office Receptionist( Female )

Nextenti Tech Private Limited; Hyderabad; On-site; INR 250,000 - 420,000; Full time

Job summary

Nextenti Tech Private Limited in Hyderabad, Telangana seeks an organized front desk administrator to greet patients, manage registrations, schedule appointments, and coordinate with clinicians. You will handle queries, maintain records, and ensure a clean, professional reception area.

Requirements include 1–3 years in a front desk or administrative role, graduation, and strong English communication with working Hindi and Telugu.

Qualifications

• Greet and screen patients and visitors; answer inquiries with professionalism.
• 1–3 years in a front desk or administrative role; healthcare setting a plus.
• Strong verbal and written English; working proficiency in Hindi and Telugu.

Responsibilities

• Greet and direct patients, caregivers, and visitors professionally and empathetically.
• Schedule and manage patient appointments, follow-ups, and registrations.
• Handle patient registration, intake forms, and document verification; manage correspondence.
• Provide clear information about clinic services and policies; handle queries compassionately.
• Keep reception areas clean, organized, and stocked; supervise housekeeping staff as needed.
• Open the clinic each morning and ensure reception is ready before first appointment.

Skills

Front desk experience

Administrative support

Communication skills

Bilingual English/Hindi/Telugu

Confidentiality

Education

Graduation

Tools

MS Office

Job description

• Greet and welcome patients, caregivers, and visitors professionally and empathetically; answer, screen, and direct calls with confidentiality.
• Schedule and manage patient appointments, follow-ups, and therapy sessions; coordinate with doctors and psychologists on scheduling changes.
• Handle patient registration, intake forms, and document verification; manage correspondence including emails and courier.
• Give patients clear information about clinic services and policies, and handle queries with compassion.
• Keep the reception and waiting areas — and the rest of the clinic — clean, organized, and stocked; oversee housekeeping staff.
• Coordinate with vendors and service providers (suppliers, electricians, plumbers, building facility manager) and ensure utility bills are paid on time.
• Maintain accurate records of appointments, patient visits, and referrals, and handle day-to-day patient billing records.
• Support clinicians with day-to-day administrative needs, and support clinic events as needed.
• Stay composed and follow clinic protocol when handling patients in emotional distress or facing an emergency.
• Open the clinic each morning and ensure the reception area is ready before the first appointment. Qualifications & experience
• Any Undergraduate or Graduate degree — Administration, Hospitality, or a related field preferred.
• 1–3 years of experience in a front desk, receptionist, or administrative role; healthcare setting a plus.
• Strong verbal and written communication in English; working proficiency in Hindi and Telugu.
• Proficiency in MS Office (Word, Excel, Outlook) and good typing speed.
• Strong organizational skills and a calm, discreet approach to confidential patient information Special requirement: Must be the one to open the clinic each morning

Job Description

• Greet and welcome patients, caregivers, and visitors professionally and empathetically; answer, screen, and direct calls with confidentiality.
• Schedule and manage patient appointments, follow-ups, and therapy sessions; coordinate with doctors and psychologists on scheduling changes.
• Handle patient registration, intake forms, and document verification; manage correspondence including emails and courier.
• Give patients clear information about clinic services and policies, and handle queries with compassion.
• Keep the reception and waiting areas — and the rest of the clinic — clean, organized, and stocked; oversee housekeeping staff.
• Coordinate with vendors and service providers (suppliers, electricians, plumbers, building facility manager) and ensure utility bills are paid on time.
• Maintain accurate records of appointments, patient visits, and referrals, and handle day-to-day patient billing records.
• Support clinicians with day-to-day administrative needs, and support clinic events as needed.
• Stay composed and follow clinic protocol when handling patients in emotional distress or facing an emergency.
• Open the clinic each morning and ensure the reception area is ready before the first appointment. Qualifications & experience
• Any Undergraduate or Graduate degree — Administration, Hospitality, or a related field preferred.
• 1–3 years of experience in a front desk, receptionist, or administrative role; healthcare setting a plus.
• Strong verbal and written communication in English; working proficiency in Hindi and Telugu.
• Proficiency in MS Office (Word, Excel, Outlook) and good typing speed.
• Strong organizational skills and a calm, discreet approach to confidential patient information Special requirement: Must be the one to open the clinic each morning

Location

Kokapet, Hyderabad, Telangana, India 500075

Qualification

Any Graduation

Department

Administration