Email Support Executive

TP; Mumbai Suburban; In loco; INR 250.000 - 350.000; Tempo pieno

Descrizione del lavoro

TP in Mumbai is seeking a customer support associate to handle queries via email and voice, ensuring accurate and timely responses.

You will resolve issues professionally, maintain clear, professional written communication, and meet daily productivity, quality and customer service targets.

This role offers an opportunity to develop communication skills in a fast-paced environment and contribute to customer satisfaction.

Mansioni

• Handle customer queries through both email and voice.
• Provide accurate and timely responses to customer queries
• Resolve customer issues professionally while ensuring customer satisfaction
• Maintain clear, professional, grammatically correct written communication
• Meet daily productivity, quality and customer service targets

Descrizione del lavoro

Role & responsibilities

• Handle customer queries through both email and voice.
• Provide accurate and timely responses to customer queries
• Resolve customer issues professionally while ensuring customer satisfaction
• Maintain clear, professional, grammatically correct written communication
• Meet daily productivity, quality and customer service targets