Electronic Service Engineer

JobTrade; Ahmedabad District; Remote; INR 300,000 - 520,000; Full time

Job summary

Delphin Energy Pvt. Ltd. is seeking an Online Service Engineer to provide remote/VC-based technical support for solar water pumps and solar street lighting solutions.

The role focuses on guiding customers online for installation, troubleshooting, and technical issues, while ensuring smooth operations of our solar systems. Strong knowledge of PCB, VFD, and Pumps, plus good English/Hindi communication, is required.

Qualifications

• Diploma/BE/B.Tech in relevant electrical/mechanical field.
• Hands-on knowledge of PCB, VFD, and pump systems.
• Good understanding of solar systems and electrical circuits.
• Strong communication skills in English and Hindi; regional language is a plus.

Responsibilities

• Provide remote technical support via video calls, phone, and online platforms.
• Guide customers in installation, configuration, and troubleshooting of solar pumps and street lights.
• Diagnose issues related to PCB, VFD, and Pump systems.
• Maintain service records and create technical reports.
• Coordinate with the on-field team when required.

Skills

Strong communication skills

PCB knowledge

VFD knowledge

Solar systems understanding

Education

Diploma / BE / B.Tech in Electrical, Electronics, Mechanical, or related field

Tools

Video conferencing tools

Job description

Job Description:

Responsibilities

Delphin Energy Pvt. Ltd., a leading provider of solar water pumps and solar street lighting solutions, is hiring an Online Service Engineer to provide remote/VC-based technical support. The role focuses on guiding customers online for installation, troubleshooting, and technical issues, while ensuring smooth operations of our solar systems. Key Responsibilities:

• Provide remote technical support via video calls, phone, and online platforms.


• Guide customers in installation, configuration, and troubleshooting of solar pumps and street lights.


• Diagnose issues related to PCB, VFD (Variable Frequency Drive), and Pump systems.


• Maintain service records and create technical reports.


• Coordinate with the on-field team when required.


• Provide online training and product demonstrations to customers. Ensure high customer satisfaction with quick resolution. Requirements:


• Diploma / BE / B.Tech in Electrical, Electronics, Mechanical, or related field.


• Hands-on knowledge of PCB, VFD, and Pump systems.


• Good understanding of solar systems and electrical circuits.


• Strong communication skills (English, Hindi; regional language is a plus).


• Familiar with video conferencing tools (video call).


• Experienced Candidates in Solar or Renewable Energy Preferred