E-COMMERCE PICKUP & PACKING EXECUTIVE

IkonikbeZ; Surat; On-site; INR 250,000 - 350,000; Full time

Job summary

IkonikbeZ in Surat, India seeks an organized Operations & Dispatch Executive to manage day-to-day order and operational activities. You will handle order data entry, material purchasing, market pickups, packing, dispatch, shipment tracking and maintaining records.

The role requires strong computer skills, Excel/Sheets knowledge, and the ability to coordinate with multiple teams to ensure tasks are completed accurately and on time. Local travel for market purchases is expected.

Qualifications

• Requirements Good computer knowledge is mandatory.
• Basic knowledge of Excel and Google Sheets.
• Good data-entry and record-maintenance skills.
• Comfortable using WhatsApp, email and other basic business tools.
• Good communication and coordination skills.
• Ability to manage multiple daily tasks.
• Responsible, punctual and detail-oriented.
• Willingness to travel locally for market purchases/pickups.
• Ability to work independently as well as with a team.

Responsibilities

• Enter and maintain daily order data accurately.
• Update order status and maintain proper records.
• Coordinate with relevant team members regarding order requirements.
• Maintain tracking and dispatch-related entries.
• Purchase regular/material day-to-day items as required.
• Visit the market for material purchases and pickups.
• Coordinate with vendors and suppliers.
• Check material quantity and basic quality before accepting it.
• Maintain purchase details and records.
• Coordinate daily order packing and dispatch with courier partners.
• Dispatch orders within the required timeline.
• Monitor pending/in-transit/delivered shipments.
• Follow up on delayed shipments and communicate issues.
• Coordinate internally if any issue occurs with an order or shipment.
• Communicate with operations, production, design and management teams.
• Follow up with team members to ensure orders are completed on time.

Skills

Good computer knowledge

Data entry

Excel

Google Sheets

Communication skills

Coordination skills

Time management

Attention to detail

Multitasking

Willingness to travel locally

Tools

WhatsApp

Email

Business tools

Job description

We are looking for an organized and responsible Operations & Dispatch Executive to manage our day-to-day order and operational activities.

The person will be responsible for order data entry, material purchasing, market pickups, packing, dispatch, shipment tracking and maintaining operational records.

This role requires someone who is comfortable working on a computer, coordinating with different team members and ensuring daily tasks are completed accurately and on time.

Key Responsibilities

Order & Data Management

• Enter and maintain daily order data accurately
• Update order status and maintain proper records
• Coordinate with relevant team members regarding order requirements
• Maintain tracking and dispatch-related entries

Material Purchase & Market Coordination

• Purchase regular/day-to-day materials as required
• Visit the market for material purchases and pickups
• Coordinate with vendors and suppliers
• Check material quantity and basic quality before accepting it
• Maintain purchase details and records

Packing & Dispatch

• Coordinate daily order packing
• Ensure correct product, quantity and customer details
• Coordinate with courier/logistics partners for pickups
• Dispatch orders within the required timeline

Tracking & Follow-up

• Monitor pending/in-transit/delivered shipments
• Follow up on delayed or pending shipments
• Coordinate internally if any issue occurs with an order or shipment

Team Coordination

• Communicate easily with the operations, production, design and management teams
• Follow up with team members to ensure orders are completed on time
• Clearly communicate delays, shortages or operational issues
• Take ownership of assigned daily tasks
• RequirementsGood computer knowledge is mandatory
• Basic knowledge of Excel / Google Sheets
• Good data-entry and record-maintenance skills
• Comfortable using WhatsApp, email and other basic business tools
• Good communication and coordination skills
• Ability to manage multiple daily tasks
• Responsible, punctual and detail-oriented
• Willingness to travel locally for market purchases/pickups
• Ability to work independently as well as with a team

Who Would Be a Good Fit?

We are looking for someone who is:

• Action-oriented and responsible
• Comfortable with both computer work and field work
• Able to maintain accurate records
• Comfortable communicating with vendors, courier partners and internal teams
• Able to identify an issue and communicate it quickly instead of waiting