Dy Manager - OPD

Drlogy Technologies Pvt. Ltd.; Hyderabad; In loco; INR 1.200.000 - 2.200.000; Tempo pieno

Descrizione del lavoro

Drlogy Technologies Pvt. Ltd. in Hitech City, Hyderabad seeks a Deputy Manager - OPD to lead outpatient department operations, ensuring efficient patient services and staff deployment.

You will coordinate with clinicians and admin teams to maintain high service standards, optimize workflows, and oversee staffing, performance, and compliance within the OPD.

Competenze

• 4–7 years of experience in OPD operations management.
• Experience in hospital processes and patient care coordination.
• Education includes Any Graduation or MHM as specified.

Mansioni

• Oversee day-to-day OPD functioning and patient flow.
• Develop and implement procedures to improve OPD efficiency.
• Supervise assistants, supervisors, and OPD staff.
• Monitor patient registration, appointments, and consultation workflows.
• Review patient footfall, waiting times, and service-delivery performance.
• Coordinate with consultants and clinical departments for OPD schedules.
• Ensure adequate staffing and effective shift planning.
• Handle escalated patient complaints and service-related issues.
• Monitor patient satisfaction and implement corrective measures.
• Review OPD reports, performance indicators, and documentation.

Conoscenze

OPD Operations Management

Patient Flow & Experience

Team Supervision

Quality & Compliance

Formazione

Any Graduation

MHM

Descrizione del lavoro

Job Requirements

Experience

4 - 7 Years Experience

Education

• Any Graduation
• MHM

All Gender

Vacancy

1

Last Date to Apply

21, April 2027

Job Role

Work Location

Hitech City, Hyderabad

Work Mode

Work From Office

Department

OPD , Hospital Operations

Role

Dy. Manager - OPD

Employment type

• Full time

Key Skills

• OPD Operations Management
• Patient Flow & Experience
• Team Supervision
• Quality & Compliance

Preference Languages

Any Language

Job Story

Job Description

A Deputy Manager - OPD is responsible for managing and coordinating outpatient department operations to ensure efficient patient services, effective staff deployment, and adherence to hospital policies. The involves monitoring operational performance, supervising departmental teams, improving patient flow, resolving escalated concerns, and coordinating with clinical and administrative departments to maintain high service standards.

• Oversee the day-to-day functioning of the outpatient department.
• Develop and implement procedures to improve OPD efficiency.
• Supervise assistant managers, supervisors, and OPD staff as assigned.
• Monitor patient registration, appointment scheduling, and consultation workflows.
• Review patient footfall, waiting times, and service-delivery performance.
• Coordinate with consultants and clinical departments regarding OPD schedules.
• Ensure adequate staffing and effective shift planning.
• Handle escalated patient complaints and service-related issues.
• Monitor patient satisfaction and implement corrective measures.
• Review OPD reports, operational data, and performance indicators.
• Ensure proper maintenance of patient records and departmental documentation.
• Coordinate with billing, pharmacy, laboratory, radiology, and front-office teams.
• Monitor availability of resources, supplies, and infrastructure.
• Ensure compliance with hospital policies and quality standards.
• Support infection-control and patient-safety initiatives.
• Identify workflow gaps and recommend process improvements.
• Conduct departmental meetings and communicate operational updates.
• Support recruitment, staff training, and performance evaluation.
• Coordinate internal audits and accreditation activities.
• Report operational performance and key issues to senior management.