Asst Manager - OPD

Drlogy Technologies Pvt. Ltd.; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Drlogy Technologies Pvt. Ltd. in Hyderabad is seeking an Assistant Manager - OPD to oversee outpatient department operations, coordinate patient flow, and supervise front-office activities.

You will ensure efficient delivery of outpatient services, manage staff, appointment scheduling, registration, and collaboration with doctors and departments to maintain service quality and patient satisfaction.

Qualifications

• Experience in OPD operations and patient flow management.
• Strong team supervision and quality/compliance mindset.
• Familiarity with hospital policies and patient-service standards.

Responsibilities

• Coordinate daily operations of the outpatient department.
• Supervise OPD staff and monitor their performance.
• Ensure smooth patient registration, appointment scheduling, and consultation processes.
• Monitor patient flow and waiting times across OPD areas.
• Coordinate with doctors, nursing staff, front desk, billing, and diagnostic departments.
• Manage doctor schedules and consultation room allocations.
• Address patient complaints and coordinate timely resolution.
• Ensure accurate maintenance of OPD records and reports.
• Monitor staff attendance, shift schedules, and duty allocation.
• Ensure availability of required supplies and resources in OPD areas.
• Monitor service quality and patient satisfaction.
• Implement hospital policies, SOPs, and patient-service standards.
• Review daily OPD activity reports and operational performance.
• Support process improvements to reduce waiting time and improve efficiency.
• Coordinate with administration for operational requirements.
• Ensure compliance with infection-control and patient-safety procedures.
• Assist with staff training and orientation.
• Monitor appointment utilization and patient registration accuracy.
• Escalate operational issues to senior management.
• Support audits, quality initiatives, and accreditation requirements.

Skills

OPD Operations Management

Patient Flow & Experience

Team Supervision

Education

Any Graduation

MHM

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

Experience

4 - 7 Years Experience

Education

• Any Graduation
• MHM

All Gender

Vacancy

1

Last Date to Apply

21, April 2027

Job Role

Work Location

Madhapur, Hyderabad

Work Mode

Work From Office

Department

OPD , Hospital Operations

Role

Asst Manager - OPD

Employment type

• Full time

Key Skills

OPD Operations Management

Patient Flow & Experience

Team Supervision

Quality & Compliance

Preference Languages

Any Language

Job Story

Job Description

An Assistant Manager - OPD is responsible for overseeing outpatient department operations, coordinating patient flow, managing front-office activities, and ensuring efficient delivery of outpatient services. The involves supervising staff, monitoring appointment and registration processes, resolving patient concerns, coordinating with doctors and departments, and maintaining service quality and patient satisfaction.

• Coordinate daily operations of the outpatient department.
• Supervise OPD staff and monitor their performance.
• Ensure smooth patient registration, appointment scheduling, and consultation processes.
• Monitor patient flow and waiting times across OPD areas.
• Coordinate with doctors, nursing staff, front desk, billing, and diagnostic departments.
• Manage doctor schedules and consultation room allocations.
• Address patient complaints and coordinate timely resolution.
• Ensure accurate maintenance of OPD records and reports.
• Monitor staff attendance, shift schedules, and duty allocation.
• Ensure availability of required supplies and resources in OPD areas.
• Monitor service quality and patient satisfaction.
• Implement hospital policies, SOPs, and patient-service standards.
• Review daily OPD activity reports and operational performance.
• Support process improvements to reduce waiting time and improve efficiency.
• Coordinate with administration for operational requirements.
• Ensure compliance with infection-control and patient-safety procedures.
• Assist with staff training and orientation.
• Monitor appointment utilization and patient registration accuracy.
• Escalate operational issues to senior management.
• Support audits, quality initiatives, and accreditation requirements.