Desktop Support Engineer

Orbitouch Hr; Secunderabad; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Microsoft Office 365 & Outlook

Job summary

Orbitouch Hr is seeking a technical support professional with 1–3 years of experience to handle inquiries via phone, email, chat, and remote desktop tools. The role involves troubleshooting software, hardware, network, and application issues and maintaining installations to ensure smooth operations.

The ideal candidate will install, configure, and maintain software and operating systems, with a basic grasp of networking concepts like TCP/IP, DNS, DHCP, and VPN.

Qualifications

• 1–3 years of experience in technical support, help desk, or IT support.
• Install, configure, and maintain software applications and operating systems
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).

Responsibilities

• Provide technical support via phone, email, chat, and remote desktop tools.
• Troubleshoot and resolve software, hardware, network, and application-related issues.

Skills

Technical support

Help desk

IT support

Networking basics

Tools

Remote desktop tools

Job description

1–3 years of experience in technical support, help desk, or IT support

Provide technical support via phone, email, chat, and remote desktop tools.

Troubleshoot and resolve software, hardware, network, and application-related issues.

Required Candidate profile

• Install, configure, and maintain software applications and operating systems


• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).

Perks and benefits

• Knowledge of Microsoft Office 365 and Outlook