Desktop Support Engineer

Cloudstrats Technologies; Mumbai; On-site; INR 250,000 - 350,000; Full time

Job summary

Cloudstrats Technologies in Mumbai seeks a hands-on Desktop Support technician responsible for configuring, setting up, maintaining desktops, laptops, printers, OS, software, user accounts, email systems, antivirus tools, VPNs, Wi‑Fi, peripherals, and resolving basic network issues.

The ideal candidate has solid Windows and Office 365 skills, strong hardware and networking troubleshooting abilities, and good communication with a focused attitude.

Qualifications

• Hands-on desktop support experience.
• Strong Windows and Office 365 knowledge.
• Good hardware, networking and VPN troubleshooting skills.
• Effective communication and focused attitude.

Responsibilities

• Configure, set up, maintain and troubleshoot desktops, laptops, printers, OS, software, user accounts, and peripherals.
• Manage email systems, antivirus tools, VPNs, Wi‑Fi, and handle basic network issues.

Skills

Windows

Office 365

Hardware

Networking

VPN

Troubleshooting

Communication

Job description

Responsible for configuring, setting up, maintaining, and troubleshooting desktops, laptops, printers, operating systems, software, user accounts, email systems, antivirus tools, VPNs, Wi‑Fi, peripherals, and basic network issues.

Required Candidate profile

Candidate should have hands‑on desktop support experience, strong Windows, Office 365, hardware, networking, VPN and troubleshooting skills, with good communication and a focused attitude.