Desktop Support Engineer
Magnamious
5 days ago
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Job summary
Magnamious is seeking a Desktop Support Engineer in Mumbai to provide timely end-user support, troubleshoot hardware and software, and maintain desktops and peripherals. The role requires hands-on experience with Windows OS and strong communication to resolve issues efficiently.
You will handle onsite and remote support, install and upgrade operating systems, resolve networking problems, prepare reports, and guide users on hardware/software upgrades.
Qualifications
- 2+ years of experience in desktop support
- Good knowledge of Windows OS
- Basic networking knowledge
- Strong communication and problem-solving skills
Responsibilities
- Respond to client support requests
- Troubleshoot hardware and software issues
- Install and maintain hardware and peripherals
- Install and upgrade operating systems and software
- Resolve networking and connectivity issues
- Provide remote and onsite technical support
- Advise clients on hardware/software upgrades
- Provide basic user training and technical guidance
- Prepare job reports and manage supplies
Skills
Windows OS
Desktop troubleshooting
Networking basics
Communication skills
Onsite support
Remote support
Job description
Hiring Alert | Desktop Support Engineer | Immediate Joinners
Location: Mumbai
Experience: 2+ Years
Employment Type: Full-Time
Key Responsibilities:
- Respond to client support requests
- Troubleshoot hardware and software issues
- Install and maintain hardware and peripherals
- Install and upgrade operating systems and software
- Resolve networking and connectivity issues
- Provide remote and onsite technical support
- Advise clients on hardware/software upgrades
- Provide basic user training and technical guidance
- Prepare job reports and manage supplies
Required Skills:
- Good knowledge of Windows OS and desktop troubleshooting
- Basic networking knowledge
- Strong communication and problem-solving skills
- Ability to handle onsite and remote support
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