Desktop Support Engineer

Sarthee Consultancy; Surat; On-site; INR 400,000 - 650,000; Full time

Job summary

Sarthee Consultancy is seeking a skilled Desktop Support Executive to join our team in Mumbai (HO). The ideal candidate should have 2 to 7 years of experience in desktop support, with strong hardware, software and networking knowledge.

You will be responsible for resolving issues, maintaining desktops, and collaborating with cross-functional teams. The role requires good communication skills and the ability to work independently as well as in a team.

Qualifications

• 2+ years of experience in desktop support or related field.
• Strong knowledge of computer hardware, software and networking.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide technical support to employees for desktop-related issues.
• Troubleshoot hardware and software problems and resolve them efficiently.
• Install, configure and maintain desktop computers and laptops.
• Develop and implement desktop support procedures and maintenance.
• Collaborate with other teams for seamless desktop support integration.
• Conduct regular maintenance and updates to desktop systems.

Skills

Desktop support

Troubleshooting

Communication

Teamwork

Education

Graduate degree in computer field

Tools

Remote desktop tools

Windows OS

Networking basics

Job description

We are looking for a highly skilled and experienced Desktop Support Executive to join our team in Mumbai (HO). The ideal candidate will have between 2 to 7 years of experience in the field.

Roles and Responsibility

• Provide technical support and assistance to employees with desktop-related issues.
• Troubleshoot and resolve hardware and software problems efficiently.
• Install, configure, and maintain desktop computers, laptops, and other computer systems.
• Develop and implement procedures for desktop support and maintenance.
• Collaborate with other teams to ensure seamless integration of desktop support services.
• Conduct regular maintenance and updates of desktop systems to ensure optimal performance.

Job Requirements

• Any graduate degree in a computer-related field.
• Minimum 2 years of experience in desktop support or a related field.
• Strong knowledge of computer hardware, software, and networking.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Familiarity with desktop support tools and technologies.