Desktop Support Engineer

Sarthee Consultancy; Mumbai; On-site; INR 350,000 - 520,000; Full time

Job summary

Sarthee Consultancy in Mumbai (HO) is seeking a skilled Desktop Support Executive with 2–7 years of experience to manage desktop environments, troubleshoot issues, and implement maintenance procedures. You will install, configure, and maintain desktop systems while collaborating with teams to ensure seamless IT support.

The ideal candidate will possess strong hardware/software knowledge, excellent communication, and the ability to work independently or in a team.

Qualifications

• Any graduate degree in a computer-related field.
• Minimum 2 years of experience in desktop support or related field.
• Strong knowledge of computer hardware, software, and networking.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Familiarity with desktop support tools and technologies.

Responsibilities

• Provide technical support and assistance to employees with desktop-related issues.
• Troubleshoot and resolve hardware and software problems efficiently.
• Install, configure, and maintain desktop computers, laptops, and other computer systems.
• Develop and implement procedures for desktop support and maintenance.
• Collaborate with other teams to ensure seamless integration of desktop support services.
• Conduct regular maintenance and updates of desktop systems to ensure optimal performance.

Skills

Desktop support

Hardware knowledge

Networking

Problem-solving

Communication skills

Teamwork

Education

Graduation in computer-related field

Job description

We are looking for a highly skilled and experienced Desktop Support Executive to join our team in Mumbai (HO). The ideal candidate will have between 2 to 7 years of experience in the field.

Roles and Responsibility

• Provide technical support and assistance to employees with desktop-related issues.
• Troubleshoot and resolve hardware and software problems efficiently.
• Install, configure, and maintain desktop computers, laptops, and other computer systems.
• Develop and implement procedures for desktop support and maintenance.
• Collaborate with other teams to ensure seamless integration of desktop support services.
• Conduct regular maintenance and updates of desktop systems to ensure optimal performance.

Job Requirements

• Any graduate degree in a computer-related field.
• Minimum 2 years of experience in desktop support or a related field.
• Strong knowledge of computer hardware, software, and networking.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Familiarity with desktop support tools and technologies.