Desktop Support Engineer

Sarthee Consultancy; Navi Mumbai; On-site; INR 300,000 - 540,000; Full time

Job summary

Sarthee Consultancy in Mumbai (HO) is seeking a Desktop Support Executive with 2–7 years of hands-on experience to assist employees with daily desktop issues.

You will troubleshoot hardware and software, install and maintain desktops and laptops, and collaborate with IT teams to ensure seamless service and system reliability.

Qualifications

• Any graduate degree in a computer-related field.
• Minimum 2 years of desktop support experience.
• Strong knowledge of hardware, software and networking.
• Excellent problem-solving and communication skills.
• Ability to work independently and in a team.
• Familiarity with desktop support tools and technologies.

Responsibilities

• Provide technical support to employees with desktop issues.
• Troubleshoot and resolve hardware and software problems.
• Install, configure, and maintain desktop computers, laptops, and other computer systems.
• Develop and implement desktop support procedures.
• Collaborate with teams to integrate desktop support services.
• Conduct regular maintenance and updates of desktop systems for optimal performance.

Skills

Desktop support

Troubleshooting

Hardware

Networking

Communication

Teamwork

Education

Bachelors in CS/IT

Job description

We are looking for a highly skilled and experienced Desktop Support Executive to join our team in Mumbai (HO). The ideal candidate will have between 2 to 7 years of experience in the field.

Roles and Responsibility

• Provide technical support and assistance to employees with desktop-related issues.
• Troubleshoot and resolve hardware and software problems efficiently.
• Install, configure, and maintain desktop computers, laptops, and other computer systems.
• Develop and implement procedures for desktop support and maintenance.
• Collaborate with other teams to ensure seamless integration of desktop support services.
• Conduct regular maintenance and updates of desktop systems to ensure optimal performance.

Job Requirements

• Any graduate degree in a computer-related field.
• Minimum 2 years of experience in desktop support or a related field.
• Strong knowledge of computer hardware, software, and networking.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Familiarity with desktop support tools and technologies.