Desktop Support Engineer

Hitachi Systems, Ltd.; Gurugram District; On-site; INR 200,000 - 320,000; Full time

Job summary

Hitachi Systems, Ltd. in Gurugram, India seeks a desktop support specialist to assist end users with hardware and software issues, install Windows OS on new desktops, and handle basic networking tasks. The role covers printer and Outlook troubleshooting, routine maintenance, backups, antivirus updates, and teamwork to resolve complex technical problems.

Ideal candidates will help maintain system health and support a fast-paced IT environment in the Gurgaon area.

Responsibilities

• Provide desktop support to end-users, troubleshooting hardware and software issues.
• Configure new desktops, install operating systems (Windows), and perform basic networking tasks.
• Troubleshoot printers, Outlook configuration, and other peripherals related issues.
• Perform routine maintenance tasks such as disk space monitoring, backup verification, and antivirus updates.
• Collaborate with team members to resolve complex technical issues.

Job description

Roles and Responsibilities

• Provide desktop support to end-users, troubleshooting hardware and software issues.
• Configure new desktops, install operating systems (Windows), and perform basic networking tasks.
• Troubleshoot printers, Outlook configuration, and other peripherals related issues.
• Perform routine maintenance tasks such as disk space monitoring, backup verification, and antivirus updates.
• Collaborate with team members to resolve complex technical issues.