Desktop Engineer (1 To 3 years):Immediate joiners @Chennai

ITC Infotech; Chennai District; In loco; INR 300.000 - 420.000; Tempo pieno

Descrizione del lavoro

ITC Infotech is seeking a motivated Junior Desktop Support Engineer in Chennai to handle desktop, laptop, printer and software support. The role requires strong communication skills and proactive problem solving, with immediate joiners preferred.

Location is Chennai with work from office (6 days a week) and face-to-face interviews. Prior experience in IT helpdesk is desirable, and the candidate should be adaptable to learn new technologies.

Competenze

• 1–3 years of desktop support experience.
• Strong problem-solving and communication skills.
• Willingness to learn new technologies.

Mansioni

• Installation and maintenance of Windows OS on desktops and laptops.
• Support for printers, mobile devices and software applications.
• Handle Active Directory, DNS, DHCP, File Server and Office 365 related tasks.
• Troubleshoot Windows Server OS installation, updates and backups.

Conoscenze

Customer support

Troubleshooting

Windows desktop

LAN basics

Strumenti

Windows Server 2016/2019

Active Directory

DNS

DHCP

Office 365

MAC OS

Descrizione del lavoro

Dear Candidate,

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses.

We are looking for Junior Desktop support profile for our organization i.e. ITC Infotech.

Position : Junior Desktop support engineer

Experience : 1 to 3 years

Location : Chennai

Notice Period : Immediate joiners only

Work mode : Work from office (6 days in a week)

Mode Of Interview : Face to face

Job Description :

We are seeking a motivated Junior Desktop Support Engineer to provide technical support for desktops, laptops, printers, mobile devices, and software applications. The ideal candidate should have strong problem-solving skills, excellent communication abilities, and a willingness to learn new technologies.

Key Responsibilities

• Installation and Maintenance of windows operating system related to Desktop Laptop
• Knowledge on Active Directory DNS DHCP File Server Office 365Window Server 2016 and 2019
• Windows Server OS Installation Troubleshooting Patch Updates Backup and Restoration etc
• Proactive monitoring measures to keep system up and running in line with standards
• Configuration Trouble shooting Monitoring of LAN Network switches and co-ordination with support vendor
• Installation and Troubleshooting of MAC Operating System
• Identify, log and resolve technical problems on approved software applications
• Ensure work to be carried out with agreed service levels and department guidelines