Customer Support Executive | Noida

TP; Dadri, Greater Noida; On-site; INR 201,000 - 290,000; Full time

Job summary

TP is hiring a Customer Support Executive to handle inquiries via chat and voice for international clients. Fresh graduates with HSC or above are welcome, and there are rotational night shifts.

The role requires excellent communication and a commitment to high-quality customer service, with five working days and two rotational offs. Immediate joiners are preferred.

Qualifications

• HSC or Graduate freshers can apply.
• Night shifts may be included as part of Rotational shifts.
• Five-day work week with two rotational weekly offs.

Responsibilities

• Handle customer queries through chat and voice for international clients.
• Deliver accurate information and ensure customer satisfaction.
• Troubleshoot and resolve issues when required.
• Maintain high-quality service standards in all interactions.
• Follow process guidelines and meet performance metrics.

Skills

Communication skills

Chat support

Voice support

Customer service

Education

HSC or Graduate

Job description

We are actively hiring for Customer Support Executive!!!

Designation - Customer Service Executive

Qualification - HSC / Graduate Freshers - Can also apply

Shifts - Rotational shifts (Including Night Shifts)

5 days working with 2 rotational week offs

Location - Noida

Immediate Joiners Preferred

Roles & Responsibilities:

• Handle customer queries through chat and voice (international clients).
• Deliver accurate information and ensure customer satisfaction.
• Troubleshoot and escape issues when required.
• Maintain high-quality service standards in all interactions.
• Follow process guidelines and meet performance metrics

(Domain Knowledge - BPO Voice/Non-Voice/ Customer Service)

Communication - Very Good Communication