Customer Support Executive

SHARDA CONSULTANCY SERVICES; Dadri; On-site; INR 212,000 - 240,000; Full time

Job summary

SHARDA CONSULTANCY SERVICES in Noida invites applications for Customer Support Executives. The role involves handling customer queries through voice processes and delivering high-quality support to clients in a fast-paced BPO environment.

Freshers can apply; candidates with BPO/Customer Support experience are preferred. Excellent communication skills and willingness to work in rotational shifts are required. Immediate joiners are encouraged to apply.

Qualifications

• Freshers can apply.
• Candidates with BPO/Customer Support/Voice Process experience preferred.
• Good communication skills.
• Comfortable working in rotational shifts.
• Immediate joiners preferred.

Responsibilities

• Handle customer queries through voice process.
• Provide excellent customer support.
• Identify upselling opportunities and promote relevant products/services.
• Maintain quality and productivity standards.

Skills

Communication skills

Job description

Job Description

We are hiring

Location

Sector 127, Noida

Experience

Freshers Experienced

Salary

19,000 21,500/month

Working

6 Days | 1 Rotational Week Off

Shift

Rotational

Job Description

We are hiring Customer Support Executives for a reputed BPO in Noida.

Responsibilities

• Handle customer queries through voice process.
• Provide excellent customer support.
• Identify upselling opportunities and promote relevant products/services.
• Maintain quality and productivity standards.

Eligibility

• Freshers can apply.
• Candidates with BPO/Customer Support/Voice Process experience preferred.
• Good communication skills.
• Comfortable working in rotational shifts.
• Immediate joiners preferred.

Salary

Freshers: 19,000/month

Experienced: Up to 21,500/month