Hiring: Customer Support Executive | Mohali

TP; Mohali, Amritsar, Chandigarh; On-site; INR 223,000 - 357,000; Full time

Benefits offered by this job

Immediate joining

Job summary

TP in Mohali, Sector 75 is hiring a Customer Service Executive. Freshers with HSC or Graduation can apply. Rotational shifts including night shifts, 5 days work with 2 rotational week offs. Immediate joiners preferred.

You will handle customer queries via chat and voice for international clients, deliver accurate information, troubleshoot issues, and maintain high-quality service standards while following process guidelines and performance metrics.

Qualifications

• Freshers welcome with HSC or Graduate degree.
• Flexible for rotational shifts including night shifts.
• 5 days work with 2 rotational offs.

Responsibilities

• Handle customer queries through chat and voice for international clients.
• Deliver accurate information and ensure customer satisfaction.
• Troubleshoot issues and adhere to process guidelines.

Skills

Customer service

Communication

Chat & Voice handling

Education

HSC / Graduate

Job description

We are actively hiring for Customer Support Executive!!!

Designation - Customer Service Executive

Qualification - HSC / Graduate Freshers - Can also apply

Shifts - Rotational shifts (Including Night Shifts)

5 days working with 2 rotational week offs

Location - Mohali, Sector 75

Immediate Joiners Preferred

Roles & Responsibilities:

• Handle customer queries through chat and voice (international clients).
• Deliver accurate information and ensure customer satisfaction.
• Troubleshoot and escape issues when required.
• Maintain high-quality service standards in all interactions.
• Follow process guidelines and meet performance metrics

(Domain Knowledge - BPO Voice/Non-Voice/ Customer Service)

Communication - Very Good Communication