Customer Support Executive International Chat Process

Smart Vision Consultancy Services; Pune District; On-site; INR 325,000 - 389,000; Full time

Benefits offered by this job

5.5 day workweek

Cab provided

Job summary

Smart Vision Consultancy Services in Pune is hiring a Customer Support Executive for International Chat Process (E-Commerce Platform). Any graduate or undergrad with 1 year of international voice or chat (seller support) experience can apply.

The role offers a 5.5‑day workweek and cab both sides. Salary is up to Rs. 32,000 CTC, with responsibilities including handling international chat queries, providing excellent service, assisting with orders, payments, delivery, returns, and resolving issues.

Qualifications

• Any graduate or undergraduate with 1 year of international voice or chat (seller support) experience can apply.

Responsibilities

• Handle customer queries through international chats.
• Provide excellent customer service and resolve customer concerns
• Assist customers with orders, payments, delivery, returns, and other issues
• Maintain quality standards and achieve process targets

Skills

International chat experience

Excellent verbal communication

Job description

Hiring Customer Support Executive, International Chat Process (E-Commerce Platform)

Any grad. or undergrad with 01 year of international voice or chat (seller support) experience can apply.

5.5 days a week working

Both-side cab provided

Salary - up to Rs.32000 CTC

Job Responsibilities -

• Handle customer queries through international chats.
• Provide excellent customer service and resolve customer concerns
• Assist customers with orders, payments, delivery, returns, and other issues
• Maintain quality standards and achieve process targets

Candidate Requirements

• Excellent verbal communication skills