Chat Support Associate (Only Experience)

Team Vertex Cosmos; Pune District; On-site; INR 214,000 - 357,000; Full time

Benefits offered by this job

Cab facility

Rotational shifts

5.5 days working

Job summary

Team Vertex Cosmos in Pune is hiring for a Customer Support Executive for the International Voice Process in the E-commerce domain. You will handle customer queries via international voice calls and ensure high-quality service for sellers and buyers.

The ideal candidate has excellent verbal communication, with at least 6 months of experience in an international voice process; freshers with strong communication are welcome. Cab facility and 5.5-day working are offered.

Qualifications

• Excellent verbal communication skills.
• Minimum 6 months of experience in International Voice Process.
• Freshers with excellent communication skills may also be considered (UG/Graduate).
• Customer handling skills and a positive attitude.

Responsibilities

• Handle customer queries through international voice calls
• Provide excellent customer service and resolve customer concerns
• Assist customers with orders, payments, delivery, returns, and other issues
• Maintain quality standards and achieve process targets

Skills

Verbal communication

Customer handling

Positive attitude

Education

UG/Graduate

Job description

Hiring: Customer Support Executive International Voice Process (E-commerce Platform -Seller support)

We are looking for enthusiastic and customer-focused professionals to join our team for an International Voice Process supporting a leading E-commerce platform.

Position: Customer Support Executive

Location: Pune

Process: International Voice E-commerce

Job Responsibilities:

• Handle customer queries through international voice calls
• Provide excellent customer service and resolve customer concerns
• Assist customers with orders, payments, delivery, returns, and other issues
• Maintain quality standards and achieve process targets

Candidate Requirements:

• Excellent verbal communication skills
• Minimum 6 months of experience in International Voice Process
• Freshers with excellent communication skills may also be considered (UG/Graduate)
• Customer handling skills and a positive attitude

Salary & Benefits:

• CTC: Up to 32,000
• Cab facility available
• Rotational shifts
• 5.5 days working

Interview Process:

• Virtual Interview