Customer Support Executive (International Chat process)

Team Vertex Cosmos; Pune District; On-site; INR 335,000 - 391,000; Full time

Benefits offered by this job

Cab facility available

Rotational shifts

5.5 days working

Job summary

Team Vertex Cosmos in Pune is seeking a Customer Support Executive for the International Voice Process on an full-time basis. You will handle international voice queries and assist customers with orders, payments, delivery, and returns.

Freshers with excellent communication skills may also be considered, along with candidates having 6 months of experience in international voice processes. Shift rotations and cab facilities are provided.

Qualifications

• Excellent verbal communication skills
• Minimum 6 months of experience in International Voice Process
• Freshers with excellent communication skills may also be considered (UG/Graduate)
• Customer handling skills and a positive attitude

Responsibilities

• Handle customer queries through international voice calls
• Provide excellent customer service and resolve customer concerns
• Assist customers with orders, payments, delivery, returns, and other issues
• Maintain quality standards and achieve process targets

Skills

Excellent verbal communication

Customer handling

Positive attitude

Education

Graduation not required

Job description

Job description

Customer Support Executive International Voice Process (E-commerce Platform)

We are looking for enthusiastic and customer-focused professionals to join our team for an International Voice Process supporting a leading E-commerce platform.

Position: Customer Support Executive

Location: Pune

Process: International Voice E-commerce

Job Responsibilities:

• Handle customer queries through international voice calls
• Provide excellent customer service and resolve customer concerns
• Assist customers with orders, payments, delivery, returns, and other issues
• Maintain quality standards and achieve process targets

Candidate Requirements:

• Excellent verbal communication skills
• Minimum 6 months of experience in International Voice Process
• Freshers with excellent communication skills may also be considered (UG/Graduate)
• Customer handling skills and a positive attitude

Salary & Benefits:

• CTC: Up to 35,000
• Cab facility available
• Rotational shifts
• 5.5 days working

Interview Process:

• Virtual Interview

7559201031

Role: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required