Walk-in | Golden Opporunity For Ecommerce Process!

Team Vertex Cosmos; Pune District; On-site; INR 268,000 - 357,000; Full time

Job summary

Team Vertex Cosmos in Pune is seeking a Customer Support Executive for an International Chat Process on an e-commerce platform. The role involves handling customer queries and delivering top-notch service in a fast-paced environment.

Ideal candidates have excellent communication, familiarity with international chat processes, and willingness to work in rotational shifts with 5.5 working days. Cab facility is available, and freshers with strong communication skills are welcome.

Qualifications

• Excellent verbal communication skills.
• Minimum 6 months of experience in International Chat Process.
• Freshers with excellent communication skills may be considered.
• Customer handling skills and a positive attitude.
• Cab facility available.
• Rotational shifts and 5.5 days working.

Responsibilities

• Handle customer queries through international voice calls
• Provide excellent customer service and resolve customer concerns
• Assist customers with orders, payments, delivery, returns, and other issues
• Maintain quality standards and achieve process targets

Skills

Verbal communication

International chat process

Freshers welcome

Customer handling

Cab facility

Rotational shifts

5.5 days working

Education

Any Graduate

Job description

Job description

Hiring: Customer Support Executive International Chat Process (E-commerce Platform)

We are looking for enthusiastic and customer-focused professionals to join our team for an International Voice Process supporting a leading E-commerce platform.

Position: Customer Support Executive

Location: Pune

Process: International Chat E-commerce

Job Responsibilities:

• Handle customer queries through international voice calls
• Provide excellent customer service and resolve customer concerns
• Assist customers with orders, payments, delivery, returns, and other issues
• Maintain quality standards and achieve process targets

Candidate Requirements:

• Excellent verbal communication skills
• Minimum 6 months of experience in International Chat Process
• Freshers with excellent communication skills may also be considered (UG/Graduate)
• Customer handling skills and a positive attitude
• Cab facility available
• Rotational shifts
• 5.5 days working

Interview Process:

Virtual Interview

HR-Mansi Shinde - 9209721484

[e-mail]

Role: Customer Success AssociateIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer SuccessEducationUG: Any GraduateKey SkillsSkills highlighted with are preferred keyskillsClient SuccessClient RetentionCustomer RetentionGood Communication in English