Customer Support Executive- B2B- Hindi

TP; Bengaluru; On-site; INR 274,000 - 328,000; Full time

Job summary

Teleperformance in Bengaluru invites applications for Seller Support Executive – B2B Voice Process. The role focuses on handling seller queries on Myntra Seller Support, providing accurate information and timely resolutions to ensure a smooth experience for business sellers.

Immediate joiners preferred and on-site work at Marathahalli, Bangalore. The ideal candidate has 1 year of customer support experience, strong communication in English and Hindi, and a professional demeanor aligned with

Qualifications

• Good English and Hindi communication skills.
• Excellent Hindi communication skills are mandatory.
• Minimum 1 year of Customer Support experience preferred.

Responsibilities

• Handling calls with sellers.
• Resolve seller queries related to orders, accounts, and platform-related issues.
• Provide accurate information and timely resolutions.
• Maintain professional communication with sellers.
• Ensure high customer satisfaction and follow process guidelines.

Skills

English and Hindi communication

Hindi communication (excellent)

Problem-solving

Interpersonal skills

Job description

Hiring: Customer Support Executive Seller Support (B2B Voice Process)

Company: Teleperformance

Process: Seller Support

Role: Seller Support Executive – B2B Voice Process

Job Location: Marathahalli, Bangalore

Experience: Minimum 1 year of Customer Support experience preferred (on paper)

Job Description

We are hiring Customer Support Executives for the Myntra Seller Support process. The role involves handling seller queries, providing assistance, and ensuring a smooth support experience for business sellers.

Key Responsibilities

• Handling calls with sellers.
• Resolve seller queries related to orders, accounts, and platform-related issues.
• Provide accurate information and timely resolutions.
• Maintain professional communication with sellers.
• Ensure high customer satisfaction and follow process guidelines.

Candidate Requirements

• Good English and Hindi communication skills.
• Excellent Hindi communication skills are mandatory.
• Minimum 1 year of Customer Support experience preferred, with valid employment documents.
• Strong communication, problem-solving, and interpersonal skills.
• Immediate joiners preferred.

Salary & Benefits

• CTC: 27,000 per month
• Take-home Salary: Approximately 21,700 per month

Work Details

• Working Days: 6 days a week
• Shift Timing: General Shift
• 1 Day rotational week off
• Work Location: Marathahalli, Bangalore