Customer Service Representative- Hindi

TP; Bengaluru; On-site; INR 246,000 - 2,533,000; Full time

Job summary

Teleperformance in Bangalore is hiring a Customer Support Executive (Voice Process) to handle inbound and outbound calls, assist sellers with orders, accounts, and platform-related issues, and provide accurate information with timely resolutions.

Candidates should have good English and excellent Hindi, with 6 months to 1 year of experience preferred. Immediate joining is preferred; the role is based at 3rd floor, Marathahalli, Bangalore, with general shift timing and a 6-day work week.

Qualifications

• Minimum 6 months to 1 year of Customer Support experience preferred.
• Good English communication skills and mandatory Hindi proficiency.
• Immediate joiners preferred.

Responsibilities

• Handle inbound and outbound calls.
• Resolve seller queries related to orders, accounts, and platform-related issues.
• Provide accurate information and timely resolutions.
• Ensure high customer satisfaction and follow process guidelines.

Skills

Good English communication

Excellent Hindi communication

Job description

Hiring: Customer Support Executive ( Voice Process)

Company: Teleperformance

Process: E commerce & Logistic

Job Location: Marathahalli, Bangalore

Experience: Minimum 6 months to 1 year of Customer Support experience preferred (on paper)

Key Responsibilities

• Handle inbound and outbound calls
• Resolve seller queries related to orders, accounts, and platform-related issues.
• Provide accurate information and timely resolutions.
• Ensure high customer satisfaction and follow process guidelines.

Candidate Requirements

• Good English communication skills.
• Excellent Hindi communication skills are mandatory.
• Minimum 1 year of Customer Support experience preferred, with valid employment documents.
• Immediate joiners preferred.

Salary & Benefits

• CTC: 22k to 227k

Work Details

• Working Days: 6 days a week
• Shift Timing: General shifts
• Work Location:3rd floor, Marathahalli, Bangalore