Seller Support Executive – International Chat Process | Experienced | Pune

MG Consulting Services Pvt. Ltd; Pune District; On-site; INR 325,000 - 389,000; Full time

Benefits offered by this job

Both-side cab facility

Rotational shifts with week offs

Career growth in international process

Job summary

MG Consulting Services Pvt. Ltd is urgently hiring for Seller Support Executives at our Kharadi, Pune center. You will manage seller queries via an international chat process, provide prompt resolutions, and handle escalations while maintaining high service quality.

CTC up to ₹32,000 with in-hand around ₹26,000; cab facility provided and 24/7 rotational shifts. Graduates and undergraduates can apply, with 6+ months of BPO experience and excellent English communication skills.

Qualifications

• Excellent written and verbal English communication skills.
• Prior experience in International Chat or Seller Support preferred.
• 6+ months of BPO experience mandatory.

Responsibilities

• Manage seller queries and issues via an international chat process.
• Provide prompt, accurate, and professional resolutions.
• Handle customer/seller escalations effectively.
• Maintain high service quality and meet performance metrics.
• Document interactions accurately in the system.

Skills

English proficiency

International chat

Seller support

BPO experience

Education

Graduate

Undergraduate

Job description

We are urgently hiring Seller Support Executives for an International Chat Process at our Kharadi, Pune center. Candidates with 6+ months of BPO experience, excellent English communication skills, and a background in international chat or seller support are highly preferred.

As a Seller Support Executive, you will:

• Manage seller queries and issues via an international chat process
• Provide prompt, accurate, and professional resolutions
• Handle customer/seller escalations effectively
• Maintain high service quality and meet performance metrics
• Document interactions accurately in the system

What We Offer:

• Competitive salary: Up to ₹32,000 CTC | Approx. ₹26,000 In-Hand
• Both-side cab facility
• 24/7 rotational shifts with rotational week offs
• Excellent career growth in a top-tier international process

Eligibility Criteria:

• Graduate & Undergraduate candidates can apply
• Minimum 6+ months of BPO experience is mandatory
• Excellent written and verbal English communication skills
• Preferred: Prior experience in International Chat or Seller Support
• Immediate joiners preferred