Customer Support Executive- Semi Voice- 3 Months Contract

TP; Bengaluru; On-site; INR 274,000 - 328,000; Full time

Job summary

Teleperformance in Bengaluru (Marathahalli) is hiring a Customer Support Executive for a semi-voice process. The role involves handling inbound and outbound calls, chat, and mail, resolving queries, and delivering accurate information in line with process guidelines.

We seek candidates with 6 months to 1 year of customer support experience, fluent Hindi and proficient English, and an ability to join immediately.

Qualifications

• Minimum 6 months to 1 year of customer support experience.
• Excellent Hindi communication and good English communication.
• Immediate joiners only.

Responsibilities

• Handle inbound and outbound calls/chat/mail.
• Resolve queries and provide accurate information.
• Follow process guidelines and meet quality standards.

Skills

Hindi

English

Job description

Job Title: Customer Support Executive (Semi Voice Process)

Company: Teleperformance

Process: Myntra E-commerce

Job Location: Marathahalli, Bangalore

Job Type: Full-Time | Work From Office

Job Description

Key Responsibilities

• - Handle inbound and outbound calls/Chat/Mail.
• - Resolve queries and provide accurate information.
• - Follow process guidelines and meet quality standards.

Eligibility Criteria

• - Experience: Minimum 6 months to 1 year of customer support experience preferred, with experience documented on paper.
• - Language: Excellent Hindi communication skills and good English communication skills.
• - Joining: Immediate joiners only.
• - Work Location: Work from office, Marathahalli, Bangalore.

Salary & Benefits

• - CTC: 27,000 per month
• - Take-Home Salary: Approximately 21,700 per month

Working Details

• - Working Days: 6 days a week
• - Shift Timing: General Shift
• - Weekly Off: 1 rotational off