Customer Support Executive

Edge Business Solutions, LLC; Sector 10; On-site; INR 300,000 - 420,000; Full time

Job summary

Edge Business Solutions, LLC in Uttar Pradesh, Sector 10, India invites fresh graduates or candidates with up to 2 years of experience to join our customer support team. You will engage with customers, handle inquiries, and coordinate with internal teams to resolve issues.

The role emphasizes effective communication in Hindi and English, proficiency in MS Excel, and CRM usage to drive satisfaction and revenue growth.

Qualifications

• Fresher to 2 years of experience.
• Any Graduate qualification.
• Strong communication in Hindi and English.
• Proficiency with MS Excel and CRM.

Responsibilities

• Engage with customers
• Recommend products and drive revenue growth
• Handle customer queries via calls
• Resolve issues, coordinate with internal teams, and ensure customer satisfaction
• Customer support/help desk

Skills

Customer Handling

Client Support

CRM

MS Excel

Communication Skills

Education

Any Graduate

Job description

Job Profile:-

• Experience: Fresher to 2 Years
• Skills: Customer Handling, Client Support, CRM, MS Excel
• Communication Skills
• Languages: Hindi & English
• Qualification: Any Graduate
• Work Schedule: 6 Days Working, Work from Office

Job Role:-

• Engage with customers
• Recommend products and drive revenue growth
• Handle customer queries via calls
• Resolve issues, coordinate with internal teams, and ensure customer satisfaction
• Customer support/help desk