Customer Support Executive

Suvit Fintech

Bengaluru

On-site

INR 180,000 - 240,000

Full time

3 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Suvit Fintech in Bengaluru invites freshers to join our customer support team. You will handle queries via calls, emails and chats, understand issues, and coordinate with internal teams to resolve product-related problems.

You will follow up with customers, keep records, and collect feedback to help improve our service. Freshers with good communication are welcome; basic computer skills and tally knowledge are a plus. This is an entry-level role with growth opportunities.

Qualifications

Must-have: good communication and listening skills.
Customer-focused attitude with problem-solving ability.
Basic understanding of computers and software.
Tally/Accounting knowledge is a plus.
Freshers with good communication skills are welcome.

Responsibilities

Handle customer queries through calls, emails, and chats.
Understand and resolve customer issues related to the product.
Troubleshoot basic product-related concerns and coordinate with internal teams when required.
Follow up with customers and maintain proper records.
Understand customer feedback and recurring issues.

Skills

Communication skills

Customer-focused mindset

Problem solving

Computer literacy

Tally/Accounting knowledge

Job description

Great opportunity for freshers to learn, grow, and build their career with us!

Role & responsibilities

Handle customer queries through calls, emails, and chats.
Understand and resolve customer issues related to the product.
Troubleshoot basic product-related concerns and coordinate with internal teams when required.
Follow up with customers and maintain proper records.
Understand customer feedback and recurring issues.

Preferred candidate profile