Customer Support Executive

Edge Business Solutions; Gurugram District; On-site; INR 220,000 - 320,000; Full time

Job summary

Edge Business Solutions in Gurugram is hiring a Customer Support Executive who can engage with customers, handle queries, and provide help desk support. Fresher to 2 years experience welcomed.

You will work from office, 6 days a week, with exposure to CRM and MS Excel tools to assist customers and coordinate with internal teams for issue resolution.

Qualifications

• Fresher to 2 years of experience in customer support.
• Strong communication in Hindi and English.
• Proficient with MS Excel and CRM systems.
• Graduate degree in any discipline.

Responsibilities

• Engage with customers to understand needs.
• Recommend products to drive revenue growth.
• Handle customer queries via calls.
• Resolve issues and coordinate with internal teams.
• Provide customer support and help desk assistance.

Skills

Customer handling

Client support

CRM

MS Excel

Education

Any Graduate

Job description

Job Profile:

• Experience: Fresher to 2 Years
• Skills: Customer Handling, Client Support, CRM, MS Excel
• Communication Skills
• Languages: Hindi & English
• Qualification: Any Graduate
• Work Schedule: 6 Days Working, Work from Office

Job Role:

• Engage with customers
• Recommend products and drive revenue growth
• Handle customer queries via calls
• Resolve issues, coordinate with internal teams, and ensure customer satisfaction
• Customer support/help desk