Customer Support Executive

Henry Harvin Education; Sector 10; On-site; INR 250,000 - 450,000; Full time

Job summary

Henry Harvin Education is seeking a customer support executive in Uttar Pradesh, Sector 10, to handle queries through calls, WhatsApp and email. The role requires courteous, professional communication and a focus on resolving issues efficiently.

You will listen to customer concerns, provide suitable solutions, and follow up to ensure complete satisfaction. Fluency in English and strong written/verbal communication are essential.

Qualifications

• Fluent English communication skills.
• Good verbal and written communication.
• Polite and professional way of speaking.
• Confident in handling customer calls.
• Good listening & problem-solving skills.

Responsibilities

• Handle customer queries through calls, WhatsApp, and email
• Speak with customers politely and professionally
• Understand customer concerns and provide suitable solutions
• Follow up with customers and ensure proper resolution

Skills

Fluent English

Good verbal and written communication

Polite and professional speaking

Confident in handling customer calls

Good listening & problem-solving

Job description

• Handle customer queries through calls, WhatsApp, and email
• Speak with customers politely and professionally
• Understand customer concerns and provide suitable solutions
• Follow up with customers and ensure proper resolution

Required Candidate profile

• Fluent English communication skills
• Good verbal and written communication
• Polite and professional way of speaking
• Confident in handling customer calls
• Good listening & problem-solving skills