Customer Support Executive

Elevateprimesolutions; India; On-site; INR 167,000 - 234,000; Full time

Job summary

Elevateprimesolutions is looking for a Customer Support Executive to handle incoming queries and provide timely solutions. You will engage with customers via calls, emails, and chats, and keep records up to date. Experience or training in customer service is helpful, and you will be trained on company processes.

This role offers an opportunity to grow within the support team. Freshers are welcome. Good communication, problem-solving, and basic computer skills are essential, with a focus on

Qualifications

• Strong communication skills.
• Ability to solve problems.
• Basic computer skills.
• Freshers are eligible.

Responsibilities

• Respond to customer calls/emails/chats.
• Resolve complaints professionally.
• Maintain customer records.
• Ensure customer satisfaction.

Skills

Communication skills

Problem-solving

Basic computer skills

Freshers welcome

Job description

Interested Candidates can share their resume on [phone] (Sapna)

Job Description

Responsible for handling customer queries and providing timely solutions.

Responsibilities

• Respond to customer calls/emails/chats
• Resolve complaints professionally
• Maintain customer records
• Ensure customer satisfaction

Requirements

• Good communication skills
• Problem-solving ability
• Basic computer skills
• Freshers eligible