Hindi Customer Support

ADVENXA; Ernakulam; On-site; INR 250,000 - 350,000; Full time

Job summary

ADVENXA in Kerala (Padivattom), India is seeking a Customer Support Executive – Hindi to manage customer interactions and deliver high-quality support in Hindi and English. The ideal candidate has a Bachelor's degree and at least 1 year of experience in Banking, BPO, or Customer Support; Fresher with strong Hindi & English skills are welcome.

Strong communication and problem-solving abilities are essential.

Qualifications

• Bachelor's degree is mandatory.
• 1 year of experience in Banking, BPO, or Customer Support OR Fresher with good communication skills in Hindi & English.
• Freshers with excellent Hindi & English communication skills can apply.
• Fluent verbal and written communication in Hindi and English.
• Strong interpersonal and problem-solving skills.
• Basic computer knowledge and ability to handle customer support systems.

Responsibilities

• Handle inbound and outbound customer interactions professionally
• Provide customer support in Hindi and English
• Resolve customer queries, complaints, and service requests effectively
• Maintain accurate records of customer interactions and follow-ups
• Coordinate with internal teams for issue resolution
• Ensure high levels of customer satisfaction and service quality
• Follow company processes and maintain professionalism in all communications

Skills

English communication

Hindi communication

Customer support

Education

Bachelor's degree

Tools

CRM software

Helpdesk software

Job description

Padivattom,Edappally, India | Posted on 06/19/2026

• Experience: Minimum 1 year of experience in Banking/BPO/Customer support. (Consider Fresher with Good Comm Skills in Hindi & English)
• Language Proficiency: Fluent in English and Hindi
• Qualifications: Bachelor's degree is mandatory.
• Working Days: 5 days a week
  

Job Overview

We are looking for a Customer Support Executive – Hindi to handle customer interactions and provide excellent support services. The ideal candidate should possess strong communication skills in both Hindi and English, along with the ability to resolve customer queries efficiently and professionally.

Responsibilities

• Handle inbound and outbound customer interactions professionally
• Provide customer support in Hindi and English
• Resolve customer queries, complaints, and service requests effectively
• Maintain accurate records of customer interactions and follow-ups
• Coordinate with internal teams for issue resolution
• Ensure high levels of customer satisfaction and service quality
• Follow company processes and maintain professionalism in all communications
  

Requirements

• Bachelor’s Degree is mandatory
• 1 year of experience in Banking, BPO, or Customer Support OR Fresher with Good Comm Skills in Hindi & English
• Freshers with excellent Hindi & English communication skills can also apply.
• Fluent verbal and written communication in Hindi and English
• Strong interpersonal and problem-solving skills
• Basic computer knowledge and ability to handle customer support systems