Customer Support Executive

Abdul Wahab; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Provident fund

Health insurance

Annual bonus

Job summary

Abdul Wahab in Bengaluru, India, seeks a Customer Service Associate for its International BPO operations. You will manage customer queries via phone, email and chat, delivering timely solutions while upholding service quality.

Responsibilities include maintaining high NPS through proactive resolutions, collaborating with cross-functional teams to improve processes, and providing accurate product information and solutions to customers worldwide.

Responsibilities

• Manage customer queries via phone, email & chat
• Maintain high NPS through timely resolutions
• Collaborate with teams on process improvements
• Provide product information & solutions

Job description

Responsibilities

• Maintain high NPS through timely resolutions
• Collaborate with teams on process improvements
• Provide product information & solutions

Perks and benefits

• Provident fund
• Health insurance
• Annual bonus

Responsibilities

• Manage customer queries via phone, email & chat
• Maintain high NPS through timely resolutions
• Collaborate with teams on process improvements
• Provide product information & solutions

Perks and benefits

• Provident fund
• Health insurance
• Annual bonus

Skills highlighted with ‘‘ are preferred keyskills

Hiring | International BPO | Call Center | Customer Service Associates