Customer Support Executive

Resource Search Consultancy

Tamil Nadu

On-site

INR 350,000 - 500,000

Full time

6 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Resource Search Consultancy in Tamil Nadu, India is seeking a Customer Success role focused on maintaining high NPS by resolving customer issues promptly and collaborating with internal teams to improve processes.

The position involves semi-voice support for courier services and contributes to service & operations under the Customer Success umbrella. UG graduates are welcome to apply, with a practical understanding of customer service workflows.

Qualifications

UG: Any Graduate

Responsibilities

Maintain high NPS scores through prompt resolutions
Collaborate with teams on process improvements
Provide semi-voice support for courier services

Education

UG: Any Graduate

Job description

Responsibilities

Maintain high NPS scores through prompt resolutions
Collaborate with teams on process improvements
Provide semi-voice support for courier services

Role Category

Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…

Get your free, confidential resume review.

or drag and drop your file here.