Customer Support Associate Chat support | Min 12+ Mths | Bangalore

Gryphon Hytech Services; Bengaluru; Presencial; INR 250 000 - 350 000; Tempo integral

Resumo da oferta

Gryphon Hytech Services is hiring a Customer Support Associate for a Bangalore office. You will handle customer queries through chat and email, ensuring timely and accurate responses. Strong written English and professional communication are essential.

Qualification requires graduates or undergraduates with 12+ months in chat/email support and a fixed day shift with two rotational offs. Work from office applies, five working days per week.

Qualificações

• Must have clear communication in English.
• Excellent customer handling and writing skills.
• Familiar with chat and email support processes.

Responsabilidades

• Resolve customer queries via Chat and Email.
• Maintain professional and courteous communication.
• Understand customer needs and provide accurate guidance.

Conhecimentos

Good communication

Formação académica

Graduates or under graduates

Descrição da oferta de emprego

Role : Customer Support Associate Chat support.

Location : Bangalore

Qualification: Graduates or under graduates.

Work Mode : Work from office

Experience: Min 12+ Months of experience in Chat/Email.

Shift : FixedDay shift and Two days Rotational week off.

Working Days- 5 Days with 2 Rotational Off

Job Description

• Nature of Job: Resolving the queries of the customer via Chat & Email.
• Should have good communication inEnglish.
• Should have basic knowledge about Customer Support roles and responsibilities.

Interview Process

• 1. HR Round
• 2. Operations Interview
• 3. Versant (Level 4)
• 4. Client round