Customer Support Non Voice Process (Day Shift)

Your Pitchh; Bengaluru; On-site; INR 495,000 - 605,000; Full time

Benefits offered by this job

CTC up to 5.5 LPA

Day Shift

5 Days Working

2 Rotational Week Offs

Career growth opportunities

Professional work environment

Job summary

Your Pitchh in Bangalore is hiring a Customer Support Executive for Domestic Non-Voice/Chat processes at Manyata Tech Park. This full-time role offers a day shift.

Eligibility: minimum 1 year in customer support or chat, strong typing, good written and verbal communication, and graduation preferred. CTC up to 5.5 LPA.

Qualifications

• Minimum 1 year of experience in Customer Support, BPO, Non-Voice, or Chat Support.
• Good written and verbal communication skills.
• Strong typing speed and computer knowledge.
• Comfortable working in day shifts with rotational week-offs.
• Graduation preferred.
• Immediate joiners preferred.

Responsibilities

• Handle customer queries through chat and non-voice channels.
• Provide accurate and timely resolutions to customer concerns.
• Maintain professional written communication and service quality.
• Update customer information and maintain accurate records.
• Escalate complex issues to the concerned team.
• Meet productivity, quality, and customer satisfaction targets.
• Follow data privacy, security, and compliance guidelines.
• Manage multiple customer interactions while maintaining accuracy and professionalism.

Skills

Strong typing

Written communication

Verbal communication

Computer knowledge

Education

Graduate

Job description

Hiring: Customer Support Executive Domestic Non-Voice / Chat Process

Location: Manyata Tech Park, Bangalore Experience: Minimum 1 Year Relevant Experience CTC: Up to 5.5 LPA Shift: Day Shift Work Schedule: 5 Days Working | 2 Rotational Week Offs Joining: Immediate Joiners Preferred Employment Type: Full-Time

We are hiring Customer Support Executives for a Domestic Non-Voice / Chat Support Process in Manyata Tech Park, Bangalore. Candidates with prior experience in customer service, chat support, or non-voice processes are encouraged to apply.

Key Responsibilities

• Handle customer queries through chat and non-voice channels.
• Provide accurate and timely resolutions to customer concerns.
• Maintain professional written communication and service quality.
• Update customer information and maintain accurate records.
• Escalate complex issues to the concerned team.
• Meet productivity, quality, and customer satisfaction targets.
• Follow data privacy, security, and compliance guidelines.
• Manage multiple customer interactions while maintaining accuracy and professionalism.

Eligibility Criteria

• Minimum 1 year of experience in Customer Support, BPO, Non-Voice, or Chat Support.
• Good written and verbal communication skills.
• Strong typing speed and computer knowledge.
• Comfortable working in day shifts with rotational week-offs.
• Graduation preferred.
• Immediate joiners preferred.

What We Offer

• CTC up to 5.5 LPA.
• Day Shift.
• 5 Days Working | 2 Rotational Week Offs.
• Career growth opportunities.
• Professional work environment.

Immediate Joiners Preferred.