Customer Support Associate | Calls and Email | 0-2 yrs | Bangalore

Gryphon Hytech Services; Bengaluru; In loco; INR 201.000 - 290.000; Tempo pieno

Descrizione del lavoro

Gryphon Hytech Services in Bangalore seeks a Customer Support Associate to handle calls and emails. Graduates or undergraduates with strong Hindi and English communication are encouraged to apply.

This is a work-from-office role with fixed day shifts and two rotational week-offs. Responsibilities include resolving customer queries via calls and emails; the interview process comprises HR, operations, Versant, and client rounds.

Competenze

• Graduates or under graduates
• Good communication in Hindi and English
• Basic knowledge about Customer Support roles and responsibilities

Mansioni

• Resolve customer queries via calls and emails.
• Will handle calls and emails and provide information to customers.

Conoscenze

Hindi

English

Communication

Formazione

Graduates or under graduates

Descrizione del lavoro

Role : Customer Support Associate Calls and Email support.

Location : Bangalore

Qualification: Graduates or under graduates.

Work Mode : Work from office

Experience: Min 0 months to 2 years.

Shift : Fixed Day shift and Two days Rotational week off.

Working Days- 5 with 2 Rotational Off

JOB DESCRIPTION:

• Nature of Job: Resolving the queries of the customer via calls and emails.
• Should have good communication in Hindi and English
• Should have basic knowledge about Customer Support roles and responsibilities.

Interview Process :

• 1. HR Round
• 2. Operations Interview
• 3. Versant (Level 4)
• 4. Client round