Email Process & Chat Process

Hireviajobs; Chennai District; On-site; INR 175,000 - 225,000; Full time

Job summary

HireHive in Chennai is seeking candidates for the Associate/Senior Associate (Non-Technical) role within a BPO/ITES setup. You will handle email and chat support and contribute to back-office processes for international customers.

The position is full-time with 6-day work weeks, rotational week offs, and freshers with good communication are welcome alongside 0-6 years of experience. Strong English and typing skills are required.

Qualifications

• 0 to 6 years of experience in Email and chat support.
• Freshers with excellent communication can also be considered.
• Should be flexible to work 6 Days a week.
• Rotational week offs.
• Good Typing Skill & Good English Required.
• UG: Any Graduate.

Responsibilities

• Handle customer inquiries via email and chat in a back-office setup.
• Support non-voice processes in a BPO/ITES environment.
• Assist with routine customer care and transactional processing for international clients.

Skills

Email support

Chat support

Non-voice

Good English

Typing speed

Education

Any Graduate

Job description

Dear Candidate :

• 0 to 6 Years of experience in Email and chat support

with excellent communication.

• Freshers with excellent communication can also be considered.
• Preferably Immediate joiners.
• Should be flexible to work 6 Days a week.
• Rotational week offs.

Good Typing Skill & Good English Required

Role: Associate/Senior Associate -(NonTechnical)

Salary: 1,75,000 - 2,25,000 P.A.

Industry: BPO / Call Centre

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Back Office/Web/Transaction Processing

Employment Type: Full Time, Permanent

Key Skills

Email SupportEmailChatNon Voice

Education-

UG: Any Graduate.

Job Role: Back Office Executive, BPO/ITES, Customer Care, Customer Support, Technical & Non Technical, Call Centre, Voice & Non Voice Process, Team Leader, International BPO, Work From Home.

Job Types: Full-time, Fresher