Customer Support Agent/Interna ...

Henry Harvin Co.; Bengaluru; On-site; INR 450,000 - 500,000; Full time

Benefits offered by this job

Cab/Transport provided

Night shift allowance

Training provided

Job summary

Bandhan Technologies in Bengaluru is hiring a Customer Support Agent for an International Voice Process. You will handle inbound and outbound calls from international customers, resolve queries, and provide accurate information with suitable solutions.

Requires 12th pass or graduate, fluent Spanish and English, and experience in international voice support is preferred. Night shift with cab/transport provided, full-time role from office.

Qualifications

• 12th Pass / Graduate with good communication and customer handling skills.
• Spanish Voice: Fluent Spanish + good English; English Voice: Fluent English with neutral accent.
• International voice experience preferred.

Responsibilities

• Handle inbound and outbound international customer calls.
• Understand and resolve customer queries.
• Provide accurate information and appropriate solutions.

Skills

Verbal communication

Customer handling

Active listening

Spanish language

English language

Problem-solving

Education

12th Pass / Graduate

Job description

Job Title– Customer Support Agent | International Voice ProcessCompany: Bandhan TechnologiesLocation:Whitefield, BangaloreWork Mode : Work From OfficeExperience: 0–1 YearSalary: 4.5 LPA-5 LPAJob Type: Full-TimeWork Details\\* Shift: 8:00 PM–5:00 PM EST\\* Indian Timing : 5 PM -2 AM / 6 PM -3 AM\\* Working Days: Monday–Friday\\* Saturday & Sunday: Fixed OffJob DescriptionWe are hiring Customer Support Agents for an International Voice Process. Candidates will handle inbound and outbound customer calls and provide effective customer support.Key ResponsibilitiesHandle inbound and outbound international customer callsUnderstand and resolve customer queriesProvide accurate information and appropriate solutionsKey SkillsExcellent verbal communicationCustomer handling and problem-solvingActive listeningMinimum B1, B2 Spanish proficiency C1/C2 preferred.Requirements- 12th Pass / Graduate- Good communication and customer-handling skills- Spanish Voice:Fluent Spanish + good English- English Voice:Fluent English with a neutral accent- International voice experience preferredBenefits- Two-way company-provided cab/transport- Night shift allowance- Process & product trainingRegards,Placement Department