Walkin Drive For Spanish Voice Process @Bandhan Tech

Bandhan Technologies Private Limited; Bengaluru; On-site; INR 210,000 - 270,000; Full time

Benefits offered by this job

Company-provided transportation - Two 

Night shift allowance

Job summary

Bandhan Technologies Private Limited in Bengaluru (Whitefield) is hiring for a Spanish Voice Process agent. The role involves handling international calls, resolving queries, and updating CRM records. Freshers or experienced candidates may apply, with night shifts and US/EST process alignment.

Good English and fluent Spanish are required, along with a 12th pass or graduate qualification. Transportation is provided, with fixed weekends off and a Monday–Friday schedule in a full-time capacity.

Qualifications

• Spanish language fluency with strong English proficiency.
• Experience in international voice processes preferred, fresher welcome.

Responsibilities

• Handle inbound and outbound international customer calls.
• Understand queries and provide resolutions.
• Maintain accurate call details in CRM/ticketing systems.
• Follow scripts and quality standards to meet targets.

Skills

Spanish language proficiency

English communication

Night shift flexibility

Education

12th Pass / Any Graduate

Tools

CRM systems

Job description

Customer Support Agent International Voice Process - (Spanish)

Company: Bandhan Technologies Location: Whitefield, Bengaluru Openings: 05

Positions

• Spanish Voice Process: 05 Openings

Job Role

• Handle inbound and outbound international customer calls.
• Understand customer queries and provide appropriate resolutions.
• Maintain accurate call details in CRM/ticketing systems.
• Follow process guidelines, scripts and quality standards.
• Meet targets related to call quality, productivity and customer satisfaction.

Eligibility

Spanish Voice - (B2 Level)

• Excellent English with a spoken & written Spanish.
• Fresher or experienced candidates can apply.
• International voice experience preferred.

Common Requirements

• 12th Pass / Any Graduate.
• Good communication and customer-handling skills.
• Basic computer knowledge.
• Willingness to work in night shifts.

Shift & Benefits

• Monday to Friday
• Saturday & Sunday Fixed Off
• Night shift as per US/EST process
• Company-provided transportation - Two Way
• Night shift allowance
• Full-time employment

CTC: As per experience and language proficiency.

Interview Process

HR Screening Language Assessment Operations Round Offer Process