Walkin Drive For International Voice Process @Bandhan Tech

Bandhan Technologies Private Limited; Bengaluru; On-site; INR 201,000 - 290,000; Full time

Benefits offered by this job

Night shift allowance

Two-way transportation

Full-time employment

Job summary

Bandhan Technologies Private Limited invites applications for the position of Customer Support Agent International Voice Process at its Whitefield, Bengaluru location. The role involves handling international calls, resolving queries, and maintaining CRM records.

Night shifts are part of the schedule, with Monday to Friday work and fixed weekends. Openings total 20, seeking candidates with excellent English, good communication, and willingness to work night shifts.

Qualifications

• Excellent spoken & written English with a neutral accent.
• Fresher or experienced candidates can apply.
• International voice experience preferred.

Responsibilities

• Handle inbound and outbound international customer calls.
• Understand customer queries and provide appropriate resolutions.
• Maintain accurate call details in CRM/ticketing systems.
• Follow process guidelines, scripts and quality standards.
• Meet targets related to call quality, productivity and customer satisfaction.

Skills

Excellent English

Night shifts

Customer handling

Communication

Education

12th Pass / Any Graduate

Tools

CRM software

Ticketing systems

MS Office

Job description

Customer Support Agent International Voice Process

Company: Bandhan Technologies
Location: Whitefield, Bengaluru
Openings: 20

Positions

• Excellent English Voice Process: 20 Openings

Job Role

• Handle inbound and outbound international customer calls.
• Understand customer queries and provide appropriate resolutions.
• Maintain accurate call details in CRM/ticketing systems.
• Follow process guidelines, scripts and quality standards.
• Meet targets related to call quality, productivity and customer satisfaction.

Eligibility

Excellent English

• Excellent spoken & written English with a neutral accent.
• Fresher or experienced candidates can apply.
• International voice experience preferred.

Common Requirements

• 12th Pass / Any Graduate.
• Good communication and customer-handling skills.
• Basic computer knowledge.
• Willingness to work in night shifts.

Shift & Benefits

• Monday to Friday
• Saturday & Sunday Fixed Off
• Night shift as per US/EST process
• Company-provided transportation - Two Way
• Night shift allowance
• Full-time employment

CTC: As per experience and language proficiency.

Interview Process

• HR Screening
• Language Assessment
• Operations Round
• Offer Process

Dates: 13th October - 17th October 2026
Location: Bandhan Technologies, Whitefield, Bengaluru