International Customer Support Executive

wroots global pvt ltd; Bangalore Rural; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

US healthcare process exposure

performance incentives

career growth

Job summary

Wroots Global Pvt Ltd in Bangalore invites applications for an exiting international Customer Support Executive for the International Voice process. The role is work-from-office and involves handling inbound and outbound calls for US clients.

Candidates with UG degree, freshers or experienced, strong English (US accent), basic computer skills, and good problem-solving abilities are encouraged to apply. Night/US shifts with 5–6 working days and rotating offs provided, with incentives and growth

Qualifications

• UG graduate in any stream.
• Fresher or experienced candidates may apply.
• Good English with US accent preferred.
• Basic computer skills, typing and customer handling are required.

Responsibilities

• Handle inbound & outbound calls.
• Address customer queries over voice in a professional and courteous manner.
• Provide customer issue resolution.
• Assist customers with product/service information and support.

Skills

Computer basics

typing

customer handling

problem-solving

Education

UG Graduate (any stream)

Job description

Job Title: exiting international Customer Support Executive International Voice process

Location: Banglore

Work Mode:* WFO

Process: International Voice.

Key Responsibilities - Customer Support Executive

• Handle Inbound & Outbound s
• Address customer queries over voice s in a professional and courteous manner
• Customer Issue Resolution:
• Assist customers with product/service information, and support

Eligibility Criteria

• *Education:* UG Graduate Any stream
• *Experience:* Fresher & Experienced can apply
• *Language:* Good English communication US accent neutral
• *Skills:* Computer basics, typing, customer handling, problem-solving
• *Shift:* Night/ US shift as per process requirement
• *Working Days:* 5 Days Working and 6 days as well based on company
• *Week Off:* 2 Days Rotational Off or 1 based on company
• *Perks:* US healthcare process exposure, performance incentives, career growth.