Customer Success & Sales Executive

Caliber Organisation; Mumbai, Thane, Navi Mumbai; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Caliber Organisation in Mumbai seeks an experienced Business Development Manager to drive revenue through corporate partnerships, memberships, sponsorships, and leadership programs for its women’s leadership community.

You will build relationships with CXOs, HR leaders, and senior professionals, develop strategic partnerships, and lead negotiations from prospecting to closure while expanding the community network. The role emphasizes relationship-building and revenue growth.

Qualifications

• 1-5 years of experience in Customer Service, Customer Success, Inside Sales, Telesales, Business Development, or Client Relationship Management.

Responsibilities

• Develop and execute business development strategies to achieve revenue and growth targets.
• Identify and acquire new corporate clients, community members, sponsors, and strategic partners.
• Build strong relationships with CXOs, senior management, HR heads, entrepreneurs, and women business leaders.
• Develop corporate partnership opportunities for leadership programs, networking initiatives, events, and community memberships.
• Identify and close sponsorship and brand collaboration opportunities.
• Drive membership acquisition and develop strategies to improve member retention and engagement.
• Generate leads through LinkedIn, networking events, referrals, industry associations, cold outreach, and existing networks.
• Conduct meetings and presentations with prospective corporate clients and partners.
• Understand client requirements and create customized partnership proposals.
• Lead commercial negotiations and manage the complete sales cycle from prospecting to closure.
• Build and maintain a strong sales pipeline and regularly monitor conversion rates.
• Develop long-term relationships with existing clients, members, and strategic partners.

Skills

Lead generation

Sales

Negotiation

CRM

Relationship management

Communication

Job description

• We are looking for an experienced and result-oriented Business Development Manager to drive business growth for our womens leadership community.
• The role involves developing strategic relationships with corporates, CXOs, senior professionals, entrepreneurs, HR leaders, brands, and potential sponsors.
• The candidate will be responsible for generating revenue through corporate partnerships, memberships, sponsorships, leadership programs, events, and strategic collaborations while expanding the community's network and market presence.

Key Responsibilities

• Develop and execute business development strategies to achieve revenue and growth targets.
• Identify and acquire new corporate clients, community members, sponsors, and strategic partners.
• Build strong relationships with CXOs, senior management, HR heads, entrepreneurs, and women business leaders.
• Develop corporate partnership opportunities for leadership programs, networking initiatives, events, and community memberships.
• Identify and close sponsorship and brand collaboration opportunities.
• Drive membership acquisition and develop strategies to improve member retention and engagement.
• Generate leads through LinkedIn, networking events, referrals, industry associations, cold outreach, and existing networks.
• Conduct meetings and presentations with prospective corporate clients and partners.
• Understand client requirements and create customized partnership proposals.
• Lead commercial negotiations and manage the complete sales cycle from prospecting to closure.
• Build and maintain a strong sales pipeline and regularly monitor conversion rates.
• Develop long-term relationships with existing clients, members, and strategic partners.

Required Skills

• 1-5 years of experience in Customer Service, Customer Success, Inside Sales, Telesales, Business Development, or Client Relationship Management.
• Strong communication and interpersonal skills.
• Customer-focused with a strong sales and target-oriented approach.
• Good convincing, negotiation, and objection-handling skills.
• Experience in lead generation and lead conversion.
• Ability to handle multiple customers and follow-ups effectively.
• Good knowledge of CRM systems and basic MS Office/Google Workspace.
• Ability to work independently as well as with a team.
• Strong problem-solving and relationship-management skills.
• Skills : - Customer Success Executive,Customer Success Associate,Customer Success Specialist,Customer Growth Executive,Customer Growth Specialist,Client Success Executive,Customer Experience Executive,Customer Engagement Executive,Customer Relationship Executive,Customer Relationship Manager,Customer Service Executive,Customer Support Executive,Sales Executive,Inside Sales Executive,Telesales Executive,Business Development Executive,BDE,Client Acquisition Executive,Sales & Customer Success,Customer Acquisition,Lead Generation,Lead Conversion,Inside Sales,B2B Sales,B2C Sales,Client Relationship,Customer Relationship Management,CRM,Customer Retention,Customer Engagement,Customer Experience,Customer Satisfaction,Upselling,Cross-selling,Revenue Generation,Sales Conversion,Sales Target,Business Development,New Business Development,Client Servicing,Relationship Management,Account Management,Follow-up,Objection Handling,Sales Closure,Customer Lifecycle Management