Customer Success Executive(Science background)

Kunta International; New Delhi; On-site; INR 300,000 - 500,000; Full time

Job summary

Kunta International in Delhi is seeking a proactive Sales Associate to generate and qualify leads, communicate product offerings, and coordinate with the sales team to tailor solutions for customers.

You will maintain lead databases, prepare quotations, schedule meetings, and track follow-ups to help achieve monthly and quarterly targets while building lasting client relationships.

Qualifications

• Bachelor's degree or equivalent.
• Excellent communication and presentation skills.
• Experience with lead generation and sales cycles.

Responsibilities

• Make outbound calls to introduce products and services.
• Generate and qualify leads through calls, email, and other channels.
• Coordinate with sales and technical teams to tailor solutions.
• Prepare quotations, proposals, and sales-related documents.
• Schedule meetings, site visits, and discussions between customers and the sales team.
• Maintain databases of leads, enquiries, and conversions.
• Follow up with prospects and maintain regular communication.
• Support achievement of monthly/quarterly targets.
• Prepare reports on lead generation and sales activities.

Education

Bachelor's degree

Tools

MS Excel

CRM software

Job description

Make outbound calls to prospective and existing customers to introduce company products and services. Generate and qualify leads through telephonic communication, email, and other channels. Understand customer requirements and coordinate with the sales team for suitable solutions. Follow up with prospective customers and maintain regular communication. Coordinate with the sales and technical teams regarding customer requirements and enquiries. Maintain and regularly update customer and lead databases. Prepare and share quotations, proposals, and other sales-related documents as required. Schedule meetings, site visits, and discussions between customers and the sales team. Track enquiries, follow-ups, quotations, and sales opportunities. Maintain proper records of daily calls, leads, follow-ups, and conversions. Handle customer queries professionally and ensure timely responses. Assist the sales team in achieving monthly and quarterly business targets. Maintain professional relationships with clients and support customer retention. Prepare regular reports on lead generation, follow-ups, and sales activities.