Customer Support Executive

Softcrayons Pvt Ltd; Ghaziabad District; On-site; INR 167,000 - 279,000; Full time

Job summary

Softcrayons Pvt Ltd is seeking a Telecaller to contact customers, explain products or services, handle queries, generate leads, and follow up with potential customers. The role focuses on making outbound calls, maintaining customer information, converting leads into customers, and achieving daily/monthly calling and sales targets.

Good communication and convincing skills are required. Candidates should have strong communication abilities to explain offerings and persuade customers effectively,

Qualifications

• Outbound calling and lead generation experience preferred.

Responsibilities

• Make outbound calls to customers and explain products or services.
• Handle customer queries and generate leads.
• Follow up with potential customers to convert leads into customers.
• Achieve daily and monthly calling and sales targets.

Skills

Calling & follow-up skills

Job description

We are looking for a Telecaller to contact customers, explain products or services, handle queries, generate leads, and follow up with potential customers. The candidate will be responsible for making outbound calls, maintaining customer information, converting leads into customers, and achieving daily/monthly calling and sales targets. Good communication and convincing skills are required.

Professional Skills

• Calling & follow-up skills