Customer Success /Client Relationship Executive IT Recruitment

Teamplus Staffing Solution; Pune District; In loco; INR 300.000 - 420.000; Tempo pieno

Descrizione del lavoro

TeamPlus Staffing Solution Pvt. Ltd. invites applications for a Customer Success / Client Relationship Executive IT Recruitment in Pune.

6 months to 2 years in IT Staffing / IT Recruitment preferred. Role focuses on client communication, gathering requirements, sharing company profiles and proposals, and managing end-to-end recruitment relationships. Position involves coordinating with recruitment teams, negotiating terms, and maintaining strong client relationships, with a work window from 9:30

Competenze

• 6 months to 2 years of experience in IT Staffing / IT Recruitment
• MBA in HR or Marketing
• Understanding of the complete IT recruitment/staffing lifecycle
• Strong client handling and customer relationship skills

Mansioni

• Connect with new and existing clients for IT staffing and recruitment requirements.
• Understand clients' technical hiring requirements and job descriptions.
• Present and share the company profile, recruitment services, and capabilities with prospective clients.
• Prepare and share recruitment proposals, commercial terms, and service details.
• Discuss and negotiate recruitment fees, payment terms, replacement terms, and other commercial conditions with clients.
• Coordinate with management for final commercial approval wherever required.
• Coordinate client requirements with the internal IT recruitment team.
• Ensure timely submission of relevant candidate profiles.
• Follow up with clients for CV shortlisting, interview schedules, feedback, offers, and joining confirmation.
• Maintain regular communication with clients regarding open requirements and recruitment progress.
• Coordinate between clients, recruiters, and candidates for smooth interview and selection processes.
• Support client onboarding, agreement, NDA, vendor registration, and documentation processes.
• Identify new hiring requirements and additional business opportunities from existing clients.
• Maintain MIS for requirements, CV submissions, interviews, offers, joinings, and closures.
• Build and maintain long-term relationships with clients.
• Ensure a high level of customer/client satisfaction throughout the recruitment process.

Conoscenze

Customer Success

IT Staffing

IT Recruitment

Client Relationship

Client Coordination

Proposal Preparation

Commercial Negotiation

Account Management

Recruitment Coordination

IT Hiring

Client Follow-up

Business Communication

MBA HR

MBA Marketing

Formazione

MBA HR / Marketing

Strumenti

Excel

MIS

Descrizione del lavoro

Hi,
We are having opening for Customer Success / Client Relationship Executive IT Recruitment - Pune
Company Name: TeamPlus Staffing Solution Pvt. Ltd.
Company Website: www.teamplusindia.in
Working Days - Monday to Saturday (2nd & 4th Saturday off)
Job Time: 9:30 AM 7:00 PM
Job Summary
We are looking for a Customer Success / Client Relationship Executive with 6 months to 2 years of experience in IT Staffing / IT Recruitment.
The candidate will be responsible for client communication, understanding recruitment requirements, sharing company profiles and proposals, discussing and negotiating commercials, coordinating with the recruitment team, following up on interviews and feedback, and maintaining strong client relationships.
Key Skills: Customer Success | IT Staffing | IT Recruitment | Client Relationship | Client Coordination | Proposal Preparation | Commercial Negotiation | Account Management | Recruitment Coordination | IT Hiring | Client Follow-up | Business Communication | MBA HR | MBA Marketing
Position / DesignationCustomer Success / Client Relationship Executive IT RecruitmentQualificationMBA HR / MarketingYears of Experience6 Months 2 YearsJob Type Fixed Number of post2Salary As per the IndustryGenderMale / Female Industry BackgroundIT Staffing / IT RecruitmentJob location Pune- near Wakad, Bhumkar Chowk - relocating soon - pimpri Selection ProcessFace to FaceJob Role & Responsibility

• Connect with new and existing clients for IT staffing and recruitment requirements.
• Understand clients' technical hiring requirements and job descriptions.
• Present and share the company profile, recruitment services, and capabilities with prospective clients.
• Prepare and share recruitment proposals, commercial terms, and service details.
• Discuss and negotiate recruitment fees, payment terms, replacement terms, and other commercial conditions with clients.
• Coordinate with management for final commercial approval wherever required.
• Coordinate client requirements with the internal IT recruitment team.
• Ensure timely submission of relevant candidate profiles.
• Follow up with clients for CV shortlisting, interview schedules, feedback, offers, and joining confirmation.
• Maintain regular communication with clients regarding open requirements and recruitment progress.
• Coordinate between clients, recruiters, and candidates for smooth interview and selection processes.
• Support client onboarding, agreement, NDA, vendor registration, and documentation processes.
• Identify new hiring requirements and additional business opportunities from existing clients.
• Maintain MIS for requirements, CV submissions, interviews, offers, joinings, and closures.
• Build and maintain long-term relationships with clients.
• Ensure a high level of customer/client satisfaction throughout the recruitment process.

Skills

• 6 months to 2 years of experience in IT Staffing / IT Recruitment preferred.
• MBA in HR or Marketing.
• Understanding of the complete IT recruitment/staffing lifecycle.
• Basic understanding of IT technologies and technical positions.
• Strong client handling and customer relationship skills.
• Good communication, presentation, and negotiation skills.
• Experience in proposal sharing and commercial discussions.
• Strong follow-up and coordination skills.
• Ability to handle multiple clients and requirements simultaneously.
• Good knowledge of Excel, MIS, and recruitment tracking.

Preferred Candidate:
Candidates with experience working in an IT staffing company, recruitment consultancy, or RPO and who have handled client communication, requirement gathering, proposal sharing, commercial negotiation, interview coordination, and recruitment follow-ups will be preferred.Joining Date0- 15 days