Customer Service - Sales Professional

Tata Capital; Yavatmal District; On-site; INR 350,000 - 600,000; Full time

Job summary

Tata Capital in India seeks a sales professional to grow the customer base by acquiring new client relationships and maintaining them. The role requires a graduate in any discipline and a proactive approach to understanding customer needs to cross-sell multiple products.

Key duties include identifying target areas for prospective business, pre-screening customer segments as per organization norms, building strong distribution channels, and ensuring compliance with audit and RBI regulations.

Qualifications

• Graduate in any discipline.
• Identify target areas for prospective business.
• Pre-screen customer segments as per the organization norms.
• Ensure the number of log in along with disbursement.
• Ensure high customer satisfaction level by proactively understanding customer needs and cross-sell multiple products as per the requirements.
• Execute sales promotion activities to build customer interest in the TCFSL brand.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels.
• Ensure compliance to all Audit / RBI regulations.

Responsibilities

• Identify target areas for prospective business.
• Pre-screen customer segments as per the organization norms.
• Ensure the number of log in along with disbursement.
• Ensure high customer satisfaction level by proactively understanding customer needs and cross-sell multiple products as per the requirements.
• Execute sales promotion activities to build customer interest in the TCFSL brand.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels.
• Ensure compliance to all Audit / RBI regulations.

Skills

Sales targeting

Client relationship

Cross-selling

Communication

Education

Graduate degree

Tools

CRM Software

Job description

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross-sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.